Team Lead Nutrition Services

St. Elizabeth Healthcare•Fort Thomas, KY

4d•Onsite

About The Position

St. Elizabeth Healthcare is hiring a Team Lead Nutrition Services for our Ft. Thomas Nutrition Services Team. This is a Part Time position with 24 hours per week, split into two shifts. The role involves leading and directing the food service team to ensure the preparation and service of meals for patients, the cafeteria, and special functions. The Team Lead is responsible for quality control, accuracy, and timely delivery of meals, while demonstrating respect, dignity, kindness, and empathy in all interactions. The position requires hands-on involvement in daily operations, providing cross-coverage, and functioning as a charge supervisor when needed. It also includes assigning, monitoring, and reviewing tasks, providing technical guidance, and assisting with problem-solving. The Team Lead will act as a positive example, assist in training new associates, and inform management of team performance. Financial responsibility includes the resourceful use of labor, supplies, and equipment to meet departmental goals. Quality assurance involves compliance with all relevant standards and participation in performance improvement studies. Cash handling practices are also monitored.

Requirements

High school diploma or GED
Certification as a Food Service Manager in applicable states within two (2) months of employment / promotion
Basic computer skills
Ability to read and write
Ability to understand written / verbal instructions
Able to direct and guide work of others
Six (6) month experience in foodservice and food preparation
Customer service training and skills

Nice To Haves

Experience with therapeutic diets and diet knowledge.
Proven customer service skills
1-2 years of experience in food service with some leadership involvement experience
Ambassador experience preferred.

Responsibilities

Leads and directs food service team including, cooks, cashiers, servers, ambassadors, clerks, and nutrition assistants to ensure preparation and service of patient, cafeteria, and special function meals
Checks all meals for quality control and accuracy
Ensures timely delivery of meal services
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Hands on lead in day-to-day operations in area of expertise; provide cross coverage for other areas and function as charge supervisor when needed.
Assign, monitor and review task progress to facilitate accurate work.
Provide technical guidance on more complex issues.
Perform all duties related to assembly and delivery of patient meals.
Provide instruction and assist with problem solving so others on team may complete tasks quickly and effectively.
Answer questions, offer insight and organize responsibilities within the team.
Act as a positive example for those working with them.
Assist in training new associates.
Inform management of overall performance of team members.
Assist with resourceful use of labor, supplies and equipment to meet organizational and departmental financial goals.
Compliance with all local, state, federal and medical center regulatory, safety, sanitation and security standards.
Participates in performance improvement (PI) studies, assist with data collection and supports action plans.
Monitor and maintain effective cash handling and accounting practices.
Performs other duties as assigned.