Team Lead - Intensive In Home BONUS OPPORTUNITY

Southeastern Integrated Care LLCLumberton, NC
Onsite

About The Position

The Team Leader is responsible for the supervision and management of team operations and staffing. Team Leader ensures that services are provided to the members served to meet the clinical needs of each recipient through direct and indirect interventions.

Requirements

  • Licensed Psychologist, LPA, LCSW, LCSW-A, LCMHC, LCMHC-A, LMFT, LMFT-A.
  • Master’s degree in human services-related field required.
  • Minimum of one (1) year of documented prior experience working with the population served with MH/SA diagnosis.
  • Valid NC driver’s license including personal vehicle insurance coverage for work-related travel.
  • Current license must be maintained.

Responsibilities

  • Provide individual therapy for recipients served by the team.
  • Utilize behavioral interventions such as modeling, behavior modification, and behavior rehearsal.
  • Designate appropriate team staff to apply specialized clinical expertise as clinically indicated for each recipient.
  • Provide, coordinate, and oversee initial and ongoing assessment of the recipient’s clinical needs.
  • Develop and implement individualized supervision plans for team members.
  • Provide clinical supervision of all members of the team.
  • Determine team caseload based on the level of acuity and the needs of the individual served.
  • Facilitate weekly team meetings.
  • Provide psycho-education for the recipient, families, caregivers, and/or other individuals involved with the recipient about the recipient’s diagnosis, symptoms, and treatment.
  • Perform Intensive Case Management functions of linking and arranging for services and referrals.
  • Participate in the initial PCP and revision of the Person-Centered Plan (PCP) as needed.
  • Ensure and monitor the implementation of the PCP.
  • Spend time at the location where services are being performed as specified in the service definition for that service.
  • Participate in a first responder on-call system available to consumers and/or their natural support network on a 24/7/365 basis; coordinate “first response” resources according to consumer needs and the PCP.
  • Work closely with other clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite PCP implementation.
  • Conduct and supervise formal investigations into incidents/allegations of abuse, neglect, exploitation, or other circumstances that may present a risk to the safety and health of the person supported.
  • Ensure that all initial and reauthorizations for services occur in a timely fashion.
  • Provide timely and accurate information when requesting authorizations from the LME/MCO/Statewide Vendor and follow up on each request for authorization modified, not approved, and/or not responded to.
  • Notify appropriate parties upon the denial/modification of continued services and provide person-supported/guardian DMA-approved appeal policies and materials.
  • Monitor utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rules, PCP, and the service authorization.
  • Coordinate transition to another level/type of care for the person supported.
  • Coordinate and oversee the discharge planning process including the development of a discharge plan initially upon admission and a discharge summary with follow-up resources at the conclusion of services.
  • Facilitate relationships and serve as a link between the company, consumer, guardians, local agencies, and the community.
  • Draft responses to and implement changes required by Medicaid, the Department of Facility Services, and/or other regulatory agencies.
  • Practice standard medical precautions by understanding and utilizing personal protective and safety equipment.
  • Ensure confidentiality regarding sensitive and protected information.
  • Ensure individual rights to privacy and protected health information for the person supported.
  • Maintain records and charting for each individual and report unusual and critical incidents in a professional, timely manner (within 24 hours).
  • Familiarization with medications used by the client and policies regarding medication administration.
  • Represent the company in a positive manner, reflective of the company’s mission, at all times.
  • Ensure service, agency, LME/MCO, state and/or federal documentation requirements and timelines such as NCTOPPs, PCPs/ITRs, and reminders relative to Clinical Monthly Summaries, Discharge Summaries, and Aggregate Reports.
  • Complete Intake Packets for any of the referrals that the office receives.
  • Accurately document all billable encounters into Southeastern Integrated Care’s EMR (electronic medical record) system within 24 hours. Any corrections will be entered within 24 hours of being notified.
  • Participate in all required training and education as mandated by the specific service line and clinical coverage policy.
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