Team Lead, Food & Beverage (Banquets)-Year Round Full Time

Alterra • The Blue Mountains, ON

8d • Onsite

About The Position

The purpose of this role is to deliver exemplary guest experience during their meal service at all food and beverage full-service assignments. In the absence of a Supervisor/Manager, the Team Lead will be the senior staff member on shift. This role involves opening and closing the restaurant or bar, conducting pre-shift meetings, assigning and overseeing duties, recording and reporting wastage, assisting servers with transactions, correcting errors, and performing server duties.

Requirements

• Able to work Flexible schedule
• Smart Serve Certification
• Team Player
• Leadership skills

Responsibilities

• Deliver exemplary guest experience during meal service at all food and beverage full-service assignments.
• Act as the senior staff member on shift in the absence of a Supervisor/Manager.
• Open and close the restaurant or bar in the absence of Supervisor or Manager.
• Conduct pre-shift meetings, sharing information regarding food specials and promotions, daily goals and objectives.
• Assign and oversee duties to ensure a high level of cleanliness in the bar area, serving and keg storage rooms.
• Record and report wastage and spillage to supervisors and directors.
• Assist servers in accurately processing transactions, deposits, cash-outs and tips at the end of shift.
• Correct voids and cash errors, and process discounts, in the absence of Supervisor or Manager.
• Perform duties of servers, including POS entries, interacting professionally with guests, general cleaning, and serving customers.

Benefits

• Complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
• Save on meals across resort restaurants and cafés, including Starbucks.
• Exclusive discounts at all Blue Mountain-owned retail stores.
• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
• Join a vibrant team community with employee events all summer.
• Free direct to lift access to over 14 iconic ski resorts across Canada and the US.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed