Team Lead, Enterprise IT

Takeaway • Winnipeg, MB

6d • Hybrid

About The Position

We are looking for an experienced and proactive EIT Operations - Team Lead to join our team. The ideal candidate will demonstrate strong accountability, exceptional problem-solving skills, and the ability to manage and motivate a team of 5-10 IT professionals. This role emphasises a high degree of people management, with a focus on maintaining high standards of service delivery, fostering team harmony, and driving continuous improvement in processes and performance.

Requirements

• Proven experience in IT team leadership within an enterprise environment.
• Strong technical background with expertise in EITops technologies.
• Excellent people management skills, with the ability to lead and inspire a team.
• Exceptional problem-solving abilities and a proactive approach to challenges.
• Effective communication skills, both written and verbal.
• Ability to work under pressure and handle difficult situations calmly.
• Experience with budget management and adherence.
• Commitment to delivering high-quality customer service.

Responsibilities

• Own and promote the Global Operating Manual, suggesting improvements for internal processes and presenting these to Senior Management.
• Lead a team of 5-10 IT professionals with minimal oversight, aligning team efforts with management's goals.
• Manage vendor relationships and attend cross-functional meetings to collaborate on processes.
• Own and maintain the EIT budget, ensuring adherence to budgetary constraints.
• Ensure regular check-ins with executives to meet their day-to-day IT needs.
• Apply key principles of team management to optimise team performance.
• Maintain a technical and people management focus of 10/90 split.

Benefits

• We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here.
• SKIP team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers.
• As the company grows, so do you — you meet and surpass new challenges every day.
• SKIP is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.
• In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law.
• Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.
• All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed