Team Lead, Enterprise IT

Just Eat Takeaway.comWinnipeg, MB
Hybrid

About The Position

We are looking for an experienced and proactive EIT Operations - Team Lead to join our team. The ideal candidate will demonstrate strong accountability, exceptional problem-solving skills, and the ability to manage and motivate a team of 5-10 IT professionals. This role emphasises a high degree of people management, with a focus on maintaining high standards of service delivery, fostering team harmony, and driving continuous improvement in processes and performance.

Requirements

  • Proven experience in IT team leadership within an enterprise environment.
  • Strong technical background with expertise in EITops technologies.
  • Excellent people management skills, with the ability to lead and inspire a team.
  • Exceptional problem-solving abilities and a proactive approach to challenges.
  • Effective communication skills, both written and verbal.
  • Ability to work under pressure and handle difficult situations calmly.
  • Experience with budget management and adherence.
  • Commitment to delivering high-quality customer service.

Responsibilities

  • Own and promote the Global Operating Manual, suggesting improvements for internal processes and presenting these to Senior Management.
  • Lead a team of 5-10 IT professionals with minimal oversight, aligning team efforts with management's goals.
  • Manage vendor relationships and attend cross-functional meetings to collaborate on processes.
  • Own and maintain the EIT budget, ensuring adherence to budgetary constraints.
  • Ensure regular check-ins with executives to meet their day-to-day IT needs.
  • Apply key principles of team management to optimise team performance.
  • Maintain a technical and people management focus of 10/90 split.

Benefits

  • We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here.
  • SKIP team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers.
  • As the company grows, so do you — you meet and surpass new challenges every day.
  • If you’re hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we’d love to hear from you.
  • SKIP is proud to be an Equal Opportunity employer.
  • We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.
  • In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law.
  • Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.
  • Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check.
  • Job offers will be conditional upon results that the Company determines to be satisfactory.
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