Team Lead, Disability Consultant

University of Toronto•Toronto, ON

5d•CA$97,348 - CA$124,491•Onsite

About The Position

The University of Toronto Scarborough is seeking a Team Lead, Disability Consultant to join their AccessAbility Services department. This role involves supervising the day-to-day work of the Disability Consultant Team, providing leadership in case management for academic accommodations, assigning new intakes, and offering guidance on complex accommodations. The Team Lead will also be responsible for training new consultants and refining departmental practices. Additionally, the role includes managing a personal caseload of students with complex needs, focusing on mental health and co-morbid conditions, and developing individualized accommodations. Collaboration with faculty, staff, and various university departments is crucial for providing comprehensive student support. The position also involves promoting awareness of AccessAbility Services through presentations and contributing to effective communication strategies.

Requirements

Master's degree in Social Work, Counselling, Education and/or a relevant disability-related field such as rehabilitation services, or equivalent combination of education and experience
Minimum five (5) years of related case management experience working with adults with complex mental health needs with co-morbid conditions, including extensive experience assessing risk and managing mental health crises
Minimum three (3) years of experience developing, implementing and monitoring accommodations for persons with mental health disabilities, with co-morbid conditions
Minimum two (2) years of experience leading and supervising a team, directing the work of others, facilitating team meetings, providing orientation and job-related training, planning and implementing the workflow for the team and participating on recruitment panels
Demonstrated understanding of disability, ableism and student success issues in a post-secondary environment and ability to advise students in an academic context
Demonstrated expertise in developing, implementing and monitoring accommodations for academic programs for adults with a range of disabilities, with a high level of knowledge of mental health accommodations and supports
Ability to communicate clearly and professionally both orally and in writing, including effectively delivering presentations
Ability to negotiate complex situations and work in constantly evolving situations
Demonstrated ability to synthesize knowledge and display sound judgment, problem solving skills, attention to detail and a high degree of accuracy
Superior organizational skills, and a proven ability to multi-task and work well under pressure in a fast paced environment with strict deadlines
Ability to work effectively both independently and within a team environment with a commitment to being flexible, sensitive and creative
Sound knowledge of the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act and their applications within post-secondary education
Excellent proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and data management systems
Evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment
Ability to demonstrate an understanding of the implications of intersectionality as it relates to a student’s success at university and in a broader context
Understanding of the strengths and challenges of adults with disabilities and knowledge of cultural views of disability

Nice To Haves

Experience with clinical supervision
Supervisory experience in a unionized environment

Responsibilities

Overseeing day-to-day operational needs and service delivery requirements of programs
Directing the activities of a group of staff-appointed employees all performing a similar function (including planning and implementing workflow for a group)
Providing case management support to students requiring the coordination of multiple services
Developing accommodation plans for students based on their learning profile and documentation
Facilitating psychoeducational workshops that promote the development of coping strategies and skills
Developing and implementing academic and/or social skill building programs independently
Counselling students on health issues related to their learning and the effects of their disability
Responding to escalated complaints using informal negotiating skills