Team Lead, Community Based Care Management - Must be RN - Must Reside in Nevada

CareSource

8d•$72,200 - $115,500•Remote

About The Position

The Team Lead, Community Based Care Management provides front line management and support to departmental leadership in the development and execution of the Care Model in alignment with corporate goals. This is a mobile position, meaning that regular travel to different work locations, including homes, offices or other public settings, is essential. May be exposed to weather conditions typical of the location. Must reside in the same territory they are assigned to work in; exceptions may be considered, due to business need. May be required to travel greater than 50% of time to perform work duties. Required to use general office equipment, such as a telephone, photocopier, fax machine, and personal computer.

Requirements

Completion of an accredited registered nursing (RN) degree program, Bachelor’s Degree in Social Work, or Master's degree as relevant to licensure eligibility is required
A minimum of three (3) years of healthcare experience is required
Active, unrestricted Registered Nurse (RN) license, Social Work license, or Counselor license is required
Must have valid driver’s license, vehicle and verifiable insurance. Employment in this position is conditional pending successful clearance of a driver’s license record check and verified insurance. If the driver’s license record results are unacceptable, the offer will be withdrawn or, if employee has started employment in position, employment in the position will be terminated.
Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 – March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified.
Must reside in the same territory they are assigned to work in; exceptions may be considered, due to business need

Nice To Haves

A minimum of two (2) years of managed care and/or case management experience is preferred
Previous supervisory experience is preferred
Case Management certification is preferred

Responsibilities

Functions as a “hands-on” supervisor, assisting in day-to-day operations and supervision of staff with adherence to departmental expectations
Responsible for recruiting, hiring, onboarding, training and ongoing support of the departmental team
Conducts meetings as needed (face to face or virtually) to train, lead, and support staff towards the effective administration of CM program
Prepares and utilizes reports to monitor and audit all systems, procedures and the quality of customer services provided. Assist with representing the unit at Departmental and Planning meetings as requested
Ensures staffing policies, procedures and SOPs are standardized and are current to meet business needs
Assists the Managers as needed in the review and development of new projects/processes as requested by the health plans
Oversee appropriate system documentation within defined protocols and guidelines
In support of the Strategic Plan, serve as the technical and content support to align programs/processes
Serve as interdepartmental liaison, collaborating with internal resources in monitoring service levels to meet requirements and analyze for trends
Participate in meetings with internal/external resources to provide information about services and benefits available to members and referral mechanisms
Assist in arranging and coordinating services with community partners to maximize utilization of appropriate community resources and support groups
Participant in development of budget and perform ongoing monitoring of status
Assist with implementation of interventions to maintain and/or improve the quality and efficiency of the operations/services provided
Perform any other job duties as requested