Under the direction of the Self-Pay Collector Supervisor, support a team of self-pay collectors receiving inbound calls from patients regarding outstanding balances to include taking payments, creating payment plans and updating insurance and demographic information; support the self-pay team in the management and auditing of payment plans to include making outbound calls regarding declined payments and adjustments; support a team of self-pay collectors in creating and updating aging account reports and making outbound calls to patients regarding outstanding balances.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed