Team Lead Collector

Surgery Partners, Inc, UT

About The Position

Under the direction of the Self-Pay Collector Supervisor, support a team of self-pay collectors receiving inbound calls from patients regarding outstanding balances to include taking payments, creating payment plans and updating insurance and demographic information; support the self-pay team in the management and auditing of payment plans to include making outbound calls regarding declined payments and adjustments; support a team of self-pay collectors in creating and updating aging account reports and making outbound calls to patients regarding outstanding balances.

Responsibilities

  • Support a team of self-pay collectors receiving inbound calls from patients regarding outstanding balances to include taking payments, creating payment plans and updating insurance and demographic information.
  • Support the self-pay team in the management and auditing of payment plans to include making outbound calls regarding declined payments and adjustments.
  • Support a team of self-pay collectors in creating and updating aging account reports and making outbound calls to patients regarding outstanding balances.

Benefits

  • Comprehensive health, dental, and vision insurance
  • Health Savings Account with an employer contribution
  • Life Insurance
  • PTO
  • 401(k) retirement plan with a company match
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