Team lead, Building Support

United Wholesale Mortgage•Pontiac, MI

8d•Onsite

About The Position

As Team Leader, Building Support, you will lead a team responsible for maintaining an organized, efficient, and well-supported workplace environment across our campus. You will oversee daily operations, coordinate workplace logistics, and ensure teams have the resources they need to be successful. This role requires a hands-on leader who can balance team development, operational excellence, and exceptional service while supporting a fast-paced business environment.

Requirements

Strong communication and interpersonal skills
Exceptional organizational and time-management abilities
Sense of urgency and ability to prioritize multiple responsibilities
Client-focused mindset with a commitment to delivering outstanding service
Growth mindset and willingness to embrace continuous improvement
Basic mechanical aptitude, including the ability to use measuring tools and equipment
Ability to lift 50 pounds or more
Ability to safely operate carts, dollies, and other material-moving equipment
Ability to work on your feet for up to 90% of the day

Responsibilities

Lead, coach, and develop a team responsible for workplace support services across campus.
Oversee the planning and execution of event setups, room configurations, and workspace resets to support business needs and special events.
Ensure campus spaces remain organized, functional, and ready to support team members and guests.
Coordinate building support operations, including furniture moves, workplace reconfigurations, and internal deliveries.
Partner with leaders across the company to anticipate operational needs and provide timely solutions.
Monitor inventory levels and ensure office and workplace supplies are available based on team needs.
Establish priorities, allocate resources, and drive accountability to ensure service requests are completed efficiently.
Support company sustainability efforts through oversight of recycling and waste management processes.
Identify opportunities to improve processes, increase efficiency, and enhance the workplace experience.
Foster a culture of urgency, teamwork, and outstanding service.

Benefits

Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi