Team Lead - Black Barrel Lounge @ Grand Rapids Knickerbocker

New Holland Brewing Careers•Grand Rapids, MI
•Onsite

About The Position

The Black Barrel Lounge Lead Bartender enriches guest and team experiences by leading smooth, guest ready shifts; upholding product knowledge and service standards; and modeling our Mission, Vision & Values to create memorable, savored moments. This role provides on-shift leadership for the assigned location. This role leads service execution, upholds product and cocktail standards, supports cash controls and inventory processes, and assists the Tasting Room Manager with administrative and operational responsibilities assigned. Partners closely with the Tasting Room Manager to ensure consistent team performance and delivery of remarkable hospitality aligned with experience and financial goals.

Requirements

  • Proficiency in alcohol service compliance, sanitation, and cash – handling practices
  • 1+ year experience in a cocktail bartending environment
  • Excellent communication and guest – engagement skills; thrives in fast – paced service windows
  • Availability for evenings, weekends, events, and holidays

Responsibilities

  • Lead and act in a manner consistent with our Mission, Vision & Values
  • Provide on-shift leadership while actively bartending to ensure consistent execution of hospitality, beverage quality, and service standards, reinforcing accountability and supporting team performance
  • Train new bartenders, reinforcing product knowledge, service expectations, and operational standards to build team capability and consistency
  • Uphold and coach adherence to cocktail, spirits, beer, and wine standards, ensuring products are prepared and presented to recipe, portion, and brand specifications
  • Support operational execution through cash controls, inventory support, ordering, and receiving, contributing to accurate financial and product management
  • Maintain a clean, organized, and compliant tasting room environment, ensuring adherence to alcohol service, safety, and sanitation standards
  • Partner with the Tasting Room Manager on administrative responsibilities, shift communication, and continuous improvement efforts that strengthen team capability, guest experience, and business results

Benefits

  • Competitive compensation and benefits
  • Opportunities to grow personally and professionally
  • Engaging, and rewarding culture
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