Team Care Assistant

Family Medical Centers•Russell Springs, KS

20h•Onsite

About The Position

Cumberland Family Medical Center (CFMC) operates a Federally Qualified Health Center offering health and social services at multiple sites throughout Kentucky. The Team Care Assistant supports CFMC’s service-driven environment by helping enhance the patient experience and improve productivity. The role supports clinic operations and coordinates patient access and administrative processes. This is a full-time, 100% in-office position, five days per week, at the Cumberland Family Medical Center Annex in Russell Springs, Kentucky. Work schedules are set at CFMC’s discretion and may be adjusted based on organizational operational needs. The position offers benefits and compensation commensurate with experience and relevant work experience.

Requirements

High school diploma or GED.
Keyboarding skills.
Oral and written communication skills.

Nice To Haves

Experience in a medical office setting is preferred.

Responsibilities

Answer calls in a professional and friendly manner, identifying yourself and the company.
Triage calls to the correct individual based on school district and need.
Schedule appointments using the electronic health records system and notify the provider of appointments.
Register patients in the electronic health system.
Attempt to locate missing patient registration information within one week, if possible.
Scan patient documents into the electronic health system.
Prepare a daily schedule list for each managed district and share it with providers, nurses, school nurses, and billing as requested while maintaining HIPAA compliance.
Assist providers, provider nurses, school nurses, and administrative staff with day-to-day clinic operations.
Maintain a neat, clean, and professional work area.
Follow established department policies.
Assist with the care and maintenance of department equipment and supplies, and promptly notify a supervisor of maintenance needs.
Perform data entry and charting as needed.
Maintain the storage and organization of supplies.
Perform other duties as assigned.
Occasionally move supplies, binders, forms, boxes, or similar items that may exceed 20 pounds.