Team Captain (Shift Leader)

Rally House • New York, NY

2d • $14 - $17

About The Position

The Team Captain helps guide the store team by setting the pace on the floor and keeping the team focused and energized. The role provides direction during shifts, supports consistent execution, and helps create an engaging experience for guests and teammates. Team Captains influence others through example, clear communication, and a strong sense of urgency.

Requirements

• Must be at least 18 years of age.
• 1–2 years of retail experience.
• Availability to work 10 to 20 hours per week, including daytime, nights, weekends, holidays, and featured local sports events.
• Ability to prioritize, delegate, and execute in a fast-paced environment.
• Clear and confident communication skills, including coaching and feedback.
• Enthusiastic attitude with a passion for sports and retail.
• Understanding of retail operations, service standards, and visual merchandising.
• Must be able to stand and walk for extended periods.
• Ability to lift up to 50 pounds.
• Ability to bend, reach, and climb ladders.

Responsibilities

• Manage shifts and lead others.
• Ensure the customer remains the top priority.
• Support inventory control and selling strategies to deliver results.
• Meet Rally House visual standards through floor moves and merchandising, including organizing, game-planning, and execution.
• Clarify priorities, provide direction, follow up to confirm understanding, and adjust course when needed.
• Reinforce service expectations and motivate the team through active connection and communication.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed