Teaching and Learning Strategist (Psychology)

Macmillan

10h • Remote

About The Position

At Macmillan Learning, we're committed to driving innovation that transforms
education. We seek team members who thrive on pushing boundaries, envisioning
future possibilities, and building solutions that make a lasting impact. Whether
you're a Pioneer shaping bold new ideas, a Builder turning possibilities into
reality, or a Stabilizer optimizing for success, you'll play a vital role in
advancing our mission. If you're excited by the prospect of testing new
technologies, implementing transformative strategies, and thriving in a
fast-paced, innovative environment, we’d love to hear from you!

The Teaching and Learning Strategist (Psychology) plays a critical role in
surfacing, validating, and amplifying pedagogical needs that inform Macmillan
Learning’s courseware and digital solutions. As a pedagogical expert, the TLS
engages with instructors, departments, and institutions to uncover real-world
teaching challenges and translate them into actionable insights. The Teaching
and Learning Strategist (Psychology) partners closely with the Program team to
inform investment decisions, with Course Product Managers to develop insights
based on platform data, with Sales to capture feedback from onboarding and
adoption, and with the Learning Science & Research (LSR) team to integrate
evidence-based practices into courses and inform research into customer pain
points. A key responsibility of this role is to identify, cultivate, and sustain
relationships with thoughtful, forward-looking instructors who can co-create,
pilot, and provide ongoing feedback that directly informs Macmillan’s product
development and pedagogical strategy.

We know that talented candidates sometimes hesitate to apply when they don't
meet every single qualification listed. We encourage you to apply if you're
excited about this role and believe you can contribute meaningfully to our team,
even if your background doesn't align perfectly with every requirement. We're
looking for people who are passionate about our mission and can bring valuable
perspectives to our work. Different experiences, skills, and approaches all have
the potential to strengthen what we do. If this opportunity interests you, we'd
love to hear how your unique background and abilities could contribute to our
team's success. We're committed to building a workplace where everyone can do
their best work and where diverse viewpoints are valued. We encourage all
qualified candidates to apply - we're excited to learn about the different ways
you might add value to our organization.

Requirements

• Master's Degree in Psychology.
• 5 years of experience teaching Psychology at collegiate level or in educational publishing (college level a plus) or related; understanding of the business, its processes, market, and trends.
• Curriculum design experience.
• Demonstrated ability to analyze and synthesize information from a diverse array of sources in order to understand issues, identify opportunities, anticipate outcomes, and support sound decision making.
• Must demonstrate strong written and oral communication skills; must be able to listen to and communicate clearly and strategically with diverse audiences, promoting dialogue and building consensus to achieve objectives.
• Track record of generating viable new approaches and solutions to problems or challenges in an increasingly digital learning environment.

Nice To Haves

• Teaching experience in a higher education.
• Experience supporting customers using learning management or courseware solutions.
• Demonstrated ability to identify and champion innovative instructional approaches that improve student outcomes and product differentiation.
• Strong interest in and working knowledge of AI in education, including generative AI, AI-assisted assessment, and analytics-driven personalization.
• Deep familiarity with current trends in Psychology education, including research methods instruction, data literacy, inclusive teaching practices, and application-based learning.
• Willingness to experiment, iterate, and share learnings to support a culture of innovation and continuous improvement.

Responsibilities

• Provide Program Managers with field-based pedagogical insights to inform investment decisions that support innovative experimentation or strengthen long-term adoption.
• Gather data through day-to-day interactions and structured discovery (such as interviews, classroom observations, focus groups, surveys) with instructors and departments.
• Translate findings into insights that inform business opportunities and strategies.
• Partner with Implementation Specialists to identify recurring adoption challenges that may affect long-term retention.
• Be expert in and curious about platform behavioral data and dashboards.
• Collaborate with Course Product Managers to develop insights and hypotheses for further research.
• Collaborate with the Learning Science and Research team to inform research into how our platforms impact teaching and student success.
• Co-develop personas, use cases, and narratives that tie Macmillan’s solutions to measurable, ongoing teaching impact.
• Build and sustain a diverse network of instructors whose real-world teaching practices and classroom experiences shape product development and adoption strategies.
• Partner with the Program team to cultivate relationships with faculty who serve as discovery partners, pilot collaborators, and ongoing pedagogical advisors.
• Develop instructor advocates who champion Macmillan’s solutions within their institutions and reinforce long-term retention.
• Campus travel and conference participation should be prioritized as methods of building relationships.
• Collaborate in sales situations, including consulting on or delivering in-person and virtual presentations, to demonstrate to potential customers the ways that features of our course solutions can be used to address their needs.
• Advise customers, in collaboration with Implementation Specialists and Course Product Managers, about courseware implementation practices that best fit their needs.
• Support class testers and potential customers with services such as consultation, correlation guides, and implementation guides.
• Partner with Marketing to highlight pedagogical value in messaging and campaigns.
• Provide Sales with clear narratives and training that connect instructor pain points to Macmillan’s solutions.
• Share pedagogical insights and stories that demonstrate product impact and differentiation in the marketplace.
• Continuously evaluate competitor platforms and instructional practices to ensure Macmillan’s solutions remain differentiated and sticky.
• Identify opportunities for Macmillan to differentiate through pedagogy, usability, or instructional design.
• Assess potential external partners who could strengthen Macmillan’s pedagogical credibility or product portfolio.
• Share competitive insights with Program, Product, and Marketing teams to inform strategic positioning.
• Create and share artifacts (insight reports, journey maps, use-case narratives) that make customer needs and factors for retention visible to cross-functional teams.
• Educate colleagues in Sales, Marketing, Product, and Content on emerging instructional trends and their pedagogical implications.

Benefits

• Competitive pay and bonus plan
• Generous Health Benefits (Medical, Dental, Vision)
• Contributions to your 401k retirement account through Fidelity
• Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!)
• Employee Assistance Program, Education Assistance Program
• 100% employer-paid life and AD&D insurance
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees