TDS Operations Analyst II

TD•Toronto, ON

8d•CA$59,500 - CA$84,000•Onsite

About The Position

With more than 3,500 people in 13 offices around the world, TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients who choose us for our knowledge, innovation and experience in the following key areas of finance: Investment and Corporate Banking, Capital Markets, Interest Rate, Currency and Derivative Products, Commodities, International Trade. Our services include the underwriting and distribution of new debt and equity issues, providing advice on strategic acquisitions and divestitures, and executing daily trading and investment needs. With offices located around the world and with more than 650 professionals, the strength of TD Securities Global Operations lies in the diverse and dynamic group of individuals who provide ongoing support functions for TD Securities' businesses and their partners. As part of TD Securities, Global Operations professionals can learn end to end processes as well as create relationships with different lines of business. Challenged to learn and grow within their role, members of Global Operations are supported in their goals of innovation, excellence and commitment to customer service. As part of TD Securities, Global Operations and Business Services, Corporate Lending Operations is dedicated to providing outstanding service as we support lending and administrative activities for TD Securities Corporate Clients. You will have the opportunity to learn end to end processes as well as create relationships with different lines of business. Challenged to learn and grow within your role, we are a diverse and dynamic group of people delivering continued business success through leadership, collaboration, innovation and visionary thinking. Within our core values, we foster a culture of diversity, inclusion and community support/giving. So, if you are passionate, collaborative, innovative, enjoy visionary thinking and are ambitious, joining our team would be an ideal opportunity for you. The Corporate Lending Operations team is comprised of over 70 experienced individuals across multiple groups who are dedicated to the following: Bi-lat Loan Administration: provides administrative, transactional and support functions for Bi-lateral and Participant deals. TDBNA Loan Administration: provides administrative, transactional and support functions for Bi-lateral and Participant deals for TDBNA clients in US. Agency Administration: provides administrative, transactional and support functions for TD Agented deals. Loan Sales & Trading: provides support in the settlement of loan trades. Business Support Team providing support on operational & financial controls, compliance oversight, Internal/ External audit, system operations support; consisting of CAIRO Administration involved in processing and distribution of authorized corporate credits housed in the CAIRO credit origination system and the approval database Loan Administration and Document Management Team responsible for compliance tracking, servicing foreign currency loans for the enterprise and providing general banking support.

Requirements

3 + Years of Corporate/Commercial Lending Operations Experience preferably with a Financial Institution is required for this role.
Bachelor's Degree in finance, International Business or other related Discipline
Have a risk management and control focus with a high level of personal accountability and ownership of their role.
Highly motivated professional, possessing strong analytical thinking, problem solving skills, and attention to details with the ability to work independently with minimal supervision.
Excellent listening, conflict resolution and mediation skills required.
Collaborative and relational work style with proven success in a team environment.
Good knowledge of the Windows environment and of the MS Office suite, as well as proficiency in Advanced Excel (pivot tables and database management functions, VBA, power pivots, array functions and others.
Have a Clear, professional and informative communication style (oral and written) in English

Responsibilities

Demonstrate strong knowledge of the corporate lending operating environment, related business processes and procedures, and the full transaction lifecycle.
Process complex transactions accurately, within required timelines, and in accordance with established guidelines, procedures, and applicable Service Level Agreements (SLAs).
Perform loan administration activities, including internal account balancing, funds investigation, transaction reconciliation, and completion of loan servicing requests from Deal Analysts.
Identify, document, and investigate process exceptions or transaction-related issues that extend beyond first-level operations support.
Refer or escalate processing and operational issues as appropriate, engaging the right partners to support timely resolution and maintain service quality for corporate clients.
Support the loan servicing team by building operational and business knowledge, evaluating process improvement opportunities, sharing ideas, and transferring knowledge across the team, function, and partners.
Contribute to consolidated or aggregated reporting in line with business requirements.
Provide accurate, thorough analysis of key process drivers and root or systemic causes of cross-functional operational issues; interpret findings and recommend solutions.
Actively contribute as a team member by supporting a positive work environment focused on business service, quality, innovation, and teamwork.