Operations Analyst, TDS Global Asset Servicing

TD•New York, NY

10d•$95,000 - $115,000•Onsite

About The Position

TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients. The firm works with clients around the world, focusing selectively and strategically on the key financial centers: Toronto, Montreal, Calgary, Vancouver, New York, London, Singapore, and Tokyo. The TD Securities Global Asset Servicing (GAS) team is a diverse and dynamic group of individuals, whose varied talents and experiences enable us to provide critical infrastructure services that support and/or control the trading, investment, and corporate banking functions of TD Securities. We are committed to innovation with purpose, execution with excellence, and continually improving the employee value proposition. We foster a culture of diversity, inclusion, and community giving. Our dynamic team is divided into five main functional areas: Capital Markets, Financing Operations, Payment and Correspondent Banking Services, Business Services, and Change Delivery. The GAS team partners with the front office and other groups globally to manage risk and deliver world class service to our global client base. The team provides operational support and control across the trade lifecycle. The team is heavily involved in new product initiatives and process improvements to support the growing needs of the business. We take great pride in ensuring controls are continuously monitored and updated while focusing on exceeding customer expectations. If you are industrious, collaborative, innovative, and enjoy visionary thinking, joining our team could be an ideal opportunity for you. The Global Asset Servicing Corporate Actions team is responsible for ensuring complete, accurate, and timely processing of all corporate actions as well as maintaining the multiple security masters (cross platform). The Operations Analyst/Specialist I TDS provides back up for the Canadian Fixed Income Desk. This individual will handle corporate actions, daily cash reconciliation, tracking file uploads into FIST, and be a DTC clearance specialist. Responsibilities include the clearance of London trading activity passing through US broker/dealers. Activities include advising agent of ticket control numbers for confirmations and by performing required system maintenance. In addition, the position will maintain compliance files and verify new clients are set up on FIST, acknowledging that settlement and other client instructions are complete.

Requirements

3+ years’ experience in Asset Servicing Operations.
Can collaborate with and encourage other team members in the pursuit of operational excellence.
Possess excellent communication skills.
Able to work in a fast-paced, deadline sensitive environment.
Self-starter who is comfortable in a complex role interfacing with clients and internal teams.
Strong knowledge of Excel (e.g., VLOOKUP, pivots, macros, etc.).
Proven risk management skills, fostering a zero-tolerance policy for poor management practices.
Strong front-to-back ownership mentality.
Adept at multi-tasking skills with the ability to prioritize competing/conflicting priorities.
Excellent analytical/problem solving skills while maintaining a sense of urgency.
Understanding of industry best practices.
Build strong relationships and work collaboratively within Global Operations and Business Services teams to support the growing needs of the business.
Bachelor's degree, or specialized training / equivalent work experience.
3-4 years related experience.

Nice To Haves

Familiarity with DTC, Euroclear and foreign depository clearance, settlements, and Asset Servicing.
Knowledge of new bond issues, changes in terms and conditions to the indentures, details, and calculations of interest for P&I, fixed and floating rate issues, bankruptcies, liquidations, defaults, consents, conversions, full and partial calls, and maturities.
Broadridge NAPE experience is preferred.

Responsibilities

Manage daily Corporate Action Events across multiple fixed income products.
Responsible for processing Corporate Actions from trade date to settlement date including fails management over the complete event.
Manage proxy services including voting submissions and the production of Completion Notice of Individual Shareholder Reporting and Letters of Representation for global markets.
Interact with operations groups globally to provide industry leading client service to external clients and internal stakeholders.
Asset Servicing event creation in proprietary systems.
Perform day-to-day processing and reconciliation of all Corporate Action Events.
Serve as proxy lead for global corporate actions team.
Identification, escalation, and resolution of corporate action issues understanding while working against critical deadlines.
Processing ad-hoc bond conversion requests on 144A/REGS securities.
Working with external brokers to process events on Repo / Stock Loan positions and settle claims.
Respond to both internal and external inquiries expeditiously.
Working in a dynamic environment; leverage expertise in key areas to deliver a superior work product.
Partner with technology to development, implement and refine systems and processes.
Provide management feedback on custodian and vendor performance.
Support the delivery and monitoring of daily outputs and critical tasks.
Efficiently maintain documentation for regulatory, compliance, and audit purposes.
Drive new business initiatives and pursue automations in support of STP (straight through processing).
Acts as a specialist owner or representative in the discipline.
Leads / participates in the identification, development and implementation of new products, operating workflow, additional services/applications or operational efficiencies for Global Business Services.
Identifies documents, investigates, and resolves service delivery issues.
Manages relationships with the client, and other areas of TDS / GBS.
Acts as a project manager for small-scale projects/initiatives.
Initiates or participates in projects follows project management methodologies, communicates project status and provides timely escalation of issues to senior management to ensure project objectives are met.
Interfaces with regulators, external groups (legal firms, accountants etc.), suppliers on operating and service delivery issues relative to the specific area of functional expertise as authorized by the manager.
Escalates non-standard or high risk transactions or other activities as appropriate.
Acquires and applies expertise in the discipline, provides guidance, assistance and direction to others in TD Securities.
Identifies recommend and effectively executes standard practices applicable to the discipline.
Analyzes service delivery issues and identifies potential solutions that enhance the customer experience and support TD Securities business objectives.
Protects the interests of the firm identifies and manages risks.
Completes business process reviews as required.