TAY Housing Case Manager

Upward Bound House•Los Angeles, CA

About The Position

Upward Bound House (UBH) is dedicated to ending the cycle of intergenerational family homelessness. We compassionately provide a continuum of services ranging from crisis housing to permanent housing and homelessness prevention. With over 30 years of experience in family homelessness, UBH is a leading services provider, contributing to and advocating for lasting solutions to end family homelessness. Our diverse team is passionate about our mission, UBH provides a fast-paced environment that values empowerment, collaboration, diversity, relationships, efficiency and communication. UBH provides a supportive, caring and merit-based environment for team members and is vested in their growth and development. We seek employees who are passionate about serving and making a difference in the lives of others. Position Summary The ideal Case Manager & Housing Navigator builds and fosters healthy relationships with TAY and assists with helping them secure permanent housing; Provides life coaching and case management services to address multiple complex needs and reduce barriers, including referrals to UBH programs and/or other community resources . This position will work in our Transitional Housing Program for Transition Age Youth (TAY) families located in South Los Angeles.

Requirements

Bachelor’s degree from an accredited college or university in social work, human services or a related field required
Minimum of two-years experience providing services to persons experiencing homelessness, preferably Transition Age
Demonstrated experience in working with at-risk youth to reach their housing, employment, or education
Demonstrated experience in one or more of the following areas: mental health, chemical dependency, emotional/behavioral special education, at-risk youth
Demonstrated knowledge of and ability to work effectively with youth with a variety of identities, cultures, and backgrounds including ethnic/racial minorities and LGBTQ
Knowledge of Trauma-Informed Care and Practices a
Ability to work collaboratively, but
Strong written and verbal communication
Creative problem-solving
Ability to work in a
Exceptional organizational
Ability to work with diverse population.
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
Experience using a data management system to record client information and
Valid California Driver’s License and proof of auto
TB Test Clearance (upon hire).
Successful completion of background screening.

Nice To Haves

Master’s Degree in Social Work preferred.
Bilingual (English/Spanish) preferred.

Responsibilities

Provide life coaching and support services applying strengths-based, Positive Youth Development, and participant-centered
Develop a service and housing plan to establish goals and action steps toward stabilization, independent living, and self-sufficiency in conjunction with the
Help youth develop permanent connections in their lives to strengthen their support
Assist youth in identifying and accessing services necessary to reach long-term housing
Utilize personal vehicle, in good working order, to transport youth to appointments when
Meet with youth weekly, to monitor progress and /or barriers toward achieving their life aspiration
Complete clinical services assessment for each youth and share results with LCSW for next steps.
Provide crisis intervention services as
Work with TAY Education and Vocational Specialist to support youth in their education and employment
Work with UBH team members and community partners, and with input from youth, develop and implement engaging activities and
Provide and/or coordinate life skills such as parent-child communication, healthy development, healthy life skills (communication, sexual health and development etc.), relationship skills, career success, financial
Help youth identify and find housing options including assisting with completing housing and credit check
Perform recordkeeping and reporting of program activities on electronic reporting systems such as HMIS for outcomes and evaluation; and complete progress notes and program-related reporting as
Report issues and problems to supervisor and
Attend staff meetings.
Other duties and responsibilities as
The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.
Maintain a safe work environment and confidentiality at all times.
Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues.
Organize and prioritize multiple activities to meet all external and internal deadlines.
Maintain professional demeanor that reflects positively on the agency.
Demonstrate respect and courtesy toward others.
Able to thrive in a work environment emphasizing teamwork and collaboration.
Respond in a timely manner in all aspects of communication.
Work with average supervision.
Perform other duties as assigned.