Tax Specialist, Intuit Turbo Tax Massachusetts
Education at Work•Dedham, MA
•$17 - $26•Remote
About The Position
Education at Work (E@W) is hiring college students to work as Seasonal Tax Specialists for Intuit (TurboTax) this tax season. This internship offers the opportunity to make money, build skills, and help people stress less about taxes. Interns will work one-on-one with customers answering questions and guiding them through their tax returns. The role requires problem-solving skills, a desire to help people, and aims to provide an internship that makes students stand out with future employers.
Requirements
- Must live in the U.S.
- Enrolled in a degree-granting college program.
- 18 years or older.
- The ability to get your Preparer Tax Identification Number (PTIN) - (requires that you have filed at least one year of your personal taxes).
Nice To Haves
- Basic tax knowledge is helpful but not required—we’ll train you!
Responsibilities
- Connect with TurboTax customers virtually via video chat.
- Provide tax advice and full-service tax return prep.
- Answer product and software questions.
- Assist with tax calculations and break things down in simple, easy-to-understand language.
- Create positive customer experiences by being empathetic, patient, and confident.
- Use trusted resources (government sites, training tools, and your team) to make sure customers get accurate, clear answers.
- Follow company policies to troubleshoot and resolve customer concerns.
- Document customer interactions with Intuit's proprietary AI system.
Benefits
- Competitive hourly pay
- Paid training
- Mentorship and coaching
- Real-world, résumé-worthy experience with a nationally recognized brand
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
