TAX SPECIALIST I - 73000254

State of Florida•Orlando, FL

1d•Hybrid

About The Position

This is a Tax Specialist I position in the General Tax Administration Program's, Criminal Investigations Process. The incumbent provides System for Unified Taxation (SUNTAX) support, assists in identifying user issues/training needs, provides new employee/in service training, analyzes system data/reports to identify accounts exhibiting indicators of criminal activity and suitability for investigative review, assists with processing complaints/referrals, and collects data and supporting documents from internal and external partners. The incumbent also assists in the review and scheduling of taxpayer accounts to accurately determine reporting, remittances, deficiencies, and liabilities, remains current on emerging SUNTAX enhancements and issues, recommends and assists in developing process improvements.

Requirements

Currently employed with the Florida Department of Revenue.
Two years of collections experience, at the Revenue Specialist III level or above, in the General Tax Administration Program's, Receivables Management Process.
The successful candidate will be required to answer a large volume of calls up to 7.5 hours a day.
The successful candidate must complete all assigned training and is required to receive a score of at least 80% on any assessments in order to retain this position.

Nice To Haves

Experience in researching, reviewing, and analyzing data.
Experience testifying in a judicial proceeding.

Responsibilities

Provides System for Unified Taxation (SUNTAX) support.
Assists in identifying user issues/training needs.
Provides new employee/in service training.
Analyzes system data/reports to identify accounts exhibiting indicators of criminal activity and suitability for investigative review.
Assists with processing complaints/referrals.
Collects data and supporting documents from internal and external partners.
Assists in the review and scheduling of taxpayer accounts to accurately determine reporting, remittances, deficiencies, and liabilities.
Remains current on emerging SUNTAX enhancements and issues.
Recommends and assists in developing process improvements.