Tax Operations Specialist

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About The Position

The Tax Operations Specialist supports the HCM Tax Department in achieving organizational goals and works closely with tax agencies to ensure accurate and timely payroll tax payments and filings. The position handles client payroll tax liabilities, tax payments, filings, returns, reporting, and client tax account information. It also contributes to software-update testing and other projects assigned by the VP of Payroll Tax. Duties and responsibilities may change, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Highly organized, with strong attention to detail and the ability to meet critical deadlines.
Analytical, with strong problem-solving abilities and creative resolution skills.
Strong written and verbal interpersonal communication skills to interface effectively with individuals at various levels.
Ability to work well under pressure while consistently meeting time-sensitive deadlines.
Self-motivated, with the ability to manage multiple projects in a fast-paced environment.
Strong experience with Microsoft Office programs, including Excel and Word.

Responsibilities

Import client tax liability from payroll platforms.
File and pay client payroll taxes accurately and on time.
Prepare and file quarterly and annual tax returns.
Set up and balance all full-service tax clients.
Maintain client ID numbers, tax rates, and deposit frequencies.
Prepare and file amended tax returns.
Run payroll tax reports and verify information reported to federal, state, and local governmental agencies.
Identify and resolve root causes of discrepancies in daily, weekly, semi-weekly, semi-monthly, and annual tax payments, and recommend process improvements when appropriate.
Coordinate printing or electronic filing of returns on behalf of clients.
Participate in testing software updates.
Complete other projects as assigned by the VP of Payroll Tax.