Tax Specialist

Page County•Page County, VA

About The Position

The Commissioner of the Revenue's Office is hiring a full-time Tax Specialist. The role provides information and assistance to the public, researches and resolves problems involving taxes administered by the office, and enters and retrieves tax information. Duties include assisting the real estate section and its Land Use Program; preparing and entering sketches for building permits for new dwellings; assisting with Tax Relief for the Elderly and Veterans Exemption Programs; preparing abatements and supplementals; researching property ownership; maintaining accurate files and records; and working with taxpayers and County departments. The position also performs customer-service and office-support functions, including answering telephone calls, greeting customers, scanning documents, explaining tax matters, maintaining computerized records, preparing reports, and interpreting applicable laws, regulations, and federal, state, and local ordinances. It involves handling confidential and private information. The successful candidate must be able to attend certification classes and travel overnight for training. The position is open until filled.

Requirements

High school diploma or GED equivalent.
Excellent customer service skills.
Ability to work under pressure in a fast-paced environment.
Strong organization and time management skills.
Ability to perform office assistance tasks, including scanning documents and assisting the public.
Proficiency in assisting the real estate section, including the Land Use Program.
Ability to prepare and enter sketches for building permits for new dwellings.
Proficiency in assisting with Tax Relief for the Elderly and Veterans Exemption Programs and preparing abatements and supplementals.
Ability to identify sources of information concerning property ownership and maintain accurate records.
Thorough knowledge of computer programs, including Microsoft Word and Excel.
Accounting skills and ability to make mathematical calculations.
Ability to establish and maintain effective working relationships with co-workers, County department members, local businesses, and the general public.
Ability to handle confidential and private information.
Ability to attend certification classes and travel overnight for training.

Nice To Haves

Education or experience in accounting practices, business management, taxation, computer skills, or customer service.
Previous clerical experience.

Responsibilities

Provide information and assistance to the public regarding various taxes administered by the office.
Research and resolve tax-related problems.
Enter and retrieve tax information.
Assist the real estate section of the Office, including the Land Use Program.
Prepare and enter sketches for building permits for new dwellings.
Assist with Tax Relief for the Elderly and Veterans Exemption Programs.
Prepare abatements and supplementals.
Identify sources of information concerning property ownership.
Maintain accurate files and records, including making changes to records and files.
Answer telephone calls and greet customers.
Assist taxpayers with tax questions and provide information related to various taxes.
Perform office assistance tasks, including scanning documents.
Maintain computerized records and files.
Prepare and generate reports.
Interpret laws, regulations, and federal, state, and local ordinances.
Work with County departments and maintain effective working relationships with co-workers, County department members, local businesses, and the public.
Attend certification classes and travel overnight for training.