Tax Manager

Shell Mobility and Convenience USA•Houston, TX

11d

About The Position

The Tax Manager leads the Company’s multi-state indirect tax compliance and activities, with primary accountability for fuel excise tax, sales and use tax, gross receipts tax, and other transaction-based taxes. The role ensures timely and accurate compliance with federal, state, and local indirect tax requirements while minimizing tax risk and supporting operational and commercial objectives. The Tax Manager is a key business partner to Finance, Operations, Fuel Supply, Retail Operations, Real Estate, Procurement, and Mergers & Acquisitions teams. The role provides technical guidance on fuel taxation, sales and use tax matters, transaction structuring, and taxability determinations across a large, multi-state retail and fuel distribution footprint. The position leads compliance programs, audits, controversy and risk management, and business tax advisory work. It also drives automation and continuous improvement, develops indirect tax policies and controls, and collaborates with ERP and tax technology teams to improve tax determination, reporting accuracy, and process efficiency.

Requirements

Bachelor’s degree in Accounting, Finance, Business, or a related field.
At least 7 years of progressive indirect tax experience.
Demonstrated experience managing multi-state sales and use tax compliance programs.
Strong experience with fuel excise tax reporting and compliance.
Experience managing state tax audits and regulatory examinations.
Knowledge of multi-state sales and use tax regulations, federal and state fuel excise tax laws, motor fuel tax reporting requirements, gross receipts and transaction-based taxes, nexus analysis and state registration, tax research and indirect tax planning, audit defense and tax controversy management, and exemption certificate administration.
Knowledge of ERP systems and tax engines such as Avalara, Vertex, PDI, SAP, Oracle, or similar.
Advanced Microsoft Excel and data analytics skills.
Strong business acumen and operational mindset; ability to translate complex tax regulations into practical business guidance.
Excellent analytical, problem-solving, project management, and organizational skills.
Ability to collaborate effectively across Finance, Operations, Fuel Supply, Legal, Procurement, and Executive Leadership.
Ability to balance compliance obligations with commercial objectives and influence decisions across a decentralized, multi-state organization.

Nice To Haves

CPA, CMI (Certified Member of the Institute for Professionals in Taxation), or another relevant tax certification.
Master’s degree in Taxation.
Experience supporting convenience retail, fuel distribution, wholesale fuels, transportation, logistics, or multi-location retail organizations.
Experience supporting acquisitions, integrations, and business expansion initiatives.

Responsibilities

Lead multi-state sales and use tax compliance, including return preparation, review, filing, and payments.
Oversee taxability determinations for fuel products, convenience store merchandise, foodservice offerings, loyalty programs, gift cards, coupons, and promotional activities.
Ensure compliance with state and local tax registration, nexus, reporting, and remittance requirements.
Manage exemption certificate collection, validation, retention, and audit readiness.
Monitor state tax laws, marketplace rules, and regulatory developments affecting business operations.
Partner with Operations and Procurement on tax treatment of purchases, capital projects, maintenance activities, and vendor transactions.
Manage federal and state fuel excise tax reporting and compliance programs, including filings, reconciliations, payments, and regulatory reporting.
Review fuel movement transactions, rack activity, bulk fuel purchases, exchanges, blending activities, and inventory transfers for proper tax treatment.
Collaborate with Fuel Supply and Commercial teams to assess tax implications of new fuel products, supply arrangements, and transportation structures.
Support fuel tax licensing, permitting, and registration across jurisdictions, and ensure compliance with motor fuel tax rules and recordkeeping requirements.
Lead state and local indirect tax audits, including sales and use tax, fuel tax, and related transaction tax examinations.
Manage relationships with taxing authorities and external advisors; respond to notices, audit inquiries, information requests, and assessments.
Identify compliance risks and implement corrective actions; coordinate refund claims and voluntary disclosures where appropriate.
Maintain documentation supporting tax positions and compliance requirements.
Provide practical indirect tax guidance to operational and commercial teams and review contracts, vendor agreements, customer arrangements, and strategic initiatives for tax considerations.
Advise on tax consequences of acquisitions, divestitures, restructurings, and new market expansions.
Support new store openings, acquisitions, and integration activities to implement tax compliance requirements on time.
Partner with Accounting and Finance to ensure proper recording and reporting of indirect tax liabilities.
Drive automation and continuous improvement in indirect tax compliance; enhance data analytics, exception reporting, and compliance monitoring.
Develop and maintain indirect tax policies, procedures, and internal controls, and support internal control frameworks.
Collaborate with ERP and tax technology teams to improve tax determination, reporting accuracy, and process efficiency.
Identify and realize tax opportunities, credits, and refund claims where appropriate.