Tax Examiner Manager

Ohio Department of Administrative Services•Columbus, OH

About The Position

The Ohio Department of Taxation is responsible for the administration of individual and business taxes across the state. Guided by our Mission Statement, we are ONE TEAM providing education, innovation, outreach, and exceptional service to our customers through courtesy, accuracy, and responsiveness in each interaction. Taxation is committed to building a strong and skilled workforce. We invest in the development of each employee through comprehensive training, a competitive total compensation package that includes benefits (medical, dental, and vision insurance), tuition reimbursement, health and wellness programs, work-life balance initiatives, and opportunities for career advancement. The Ohio Department of Taxation is seeking to fill up to two (2) Tax Examiner Manager positions in the Business Innovation Division.

Requirements

Undergraduate core program in accounting, business, public administration or related field which included 3 courses in accounting; 42 mos. exp. in accounting, auditing, &/or taxation; 12 mos. exp. in supervisory principles/techniques; 12 mos. exp. in customer service.
Graduate core program in accounting, business, public administration, or related field which included 3 courses in accounting; 30 mos. exp. in accounting, auditing, &/or taxation; 12 mos. exp. in supervisory principles & techniques; 12 mos. exp. in customer service.
18 mos. exp. as a Tax Examiner Specialist, 66813.
Equivalent of Minimum Class Qualifications for Employment noted above.
For positions performing audits per the approved Position Description on file, qualifications are established in accordance with O.R.C. 5703.17.
Must provide own transportation unless State vehicle is provided.
Technical Skills: Accounting and Finance
Professional Skills: Collaboration, Leading Others, Teamwork

Responsibilities

Facilitate communication, requirements gathering, and issue resolution for tax programs
Effective communication skills for interacting with executive leadership, legal staff, technical teams, and program stakeholders
Provide direction and support for the entire system, including but not limited to OH|TAX eServices, virtual assistant initiatives, live chat operations, ticket workflows, and SQR processing
Manage cross‑functional teams in a regulatory environment
Utilize strong analytical skills with the ability to interpret statutory and policy requirements