Tax Examiner I - Distribution Accounting

State of Colorado • Denver, CO

2d • Remote

About The Position

Join the Colorado Department of Revenue Taxation Division if you enjoy working with numbers, analyzing information, and making a difference behind the scenes. The Taxation Division of the Colorado Department of Revenue administers state tax laws and programs while promoting voluntary compliance through education, assistance, accountability, and exceptional customer service. The Division works with taxpayers, businesses, tax professionals, and local governments to ensure taxes are reported, collected, and distributed accurately and efficiently. The Distribution Accounting Unit supports this mission by reviewing tax returns, payments, and account activity for various types, including sales, use, retailers use, lodging, local marketing, and wage withholding taxes. The Distribution Accounting Unit identifies and resolves account discrepancies, researches filing and payment issues, processes account adjustments, and helps ensure tax revenues are accurately distributed to state and local jurisdiction throughout Colorado. The typical day as Tax Examiner-I As a Tax Examiner-I, you will review tax returns, payments and account information to ensure business tax accounts are accurate and compliance with state tax laws. The Tax Examiner-I will analyze account activity, research discrepancies, determine appropriate corrective actions, and make account adjustments when necessary. This position requires strong attention to detail, analytical thinking, and the ability to interpret and apply tax laws, polices and procedures. In addition, to examining accounts, the Tax Examiner-I will serve as a resource for taxpayers by answering questions, providing guidance on filing requirements, and explaining tax laws and processes. Through research, problem solving, and customer service, the Tax Examiner-I will help promote voluntary compliance while ensuring tax revenues are distributed accurately and efficiently.

Requirements

• High school diploma or General Education Diploma (GED)
• Two (2) years of experience in customer service environment.
• A combination of related education and/or relevant experience in an occupation related to Accounting, Business, Economics, Finance, or a related field as determined by the Department may be substituted on a year-for-year basis for the required experience.
• Additional appropriate education will substitute for the required experience on a year-for-year basis.

Nice To Haves

• State experience with GenTax
• Demonstrated ability to communicate with people outside the organization, representing the organization to customers, the public, government, and other external sources.
• Demonstrated ability to interpret and apply policies, procedures, statues, or regulations.
• Applying tax laws and procedures
• Strong analytical and problem-solving skills with the ability to identify discrepancies and determine appropriate solutions.
• Ability to manage multiple priorities in a production-focused environment while maintaining a high level of accuracy and attention to detail.
• Proficient with Google Workspace and Microsoft Office
• Experience researching information, documenting findings, and maintaining accurate records
• Strong problem solving skills

Responsibilities

• Review tax returns, payments and account records to identify errors, discrepancies and outstanding balances.
• Research and resolve account issues by analyzing financial records, tax forms, and supporting documentation.
• Determine and process account account adjustments, corrections and refunds in accordance with applicable laws and procedures.
• Apply tax statues, policies, and procedures to ensure accurate account resolution.
• Maintain accurate records and meet established production and quality standards.
• Provide guidance and assistance to taxpayers regarding tax laws, filing requirements, and account-related questions.
• Research taxpayer inquiries and determine appropriate resolutions based on applicable statues and policies.
• Explain tax requirements and filing processes in a clear and professional manner
• Promote voluntary compliance through taxpayer education and customer service.
• Refer complex or specialized issues to the appropriate resource as necessary

Benefits

• Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.
• As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy.
• Final candidates must also complete a successful background investigation and reference check prior to appointment.
• Certain positions based on duties may require scheduled background investigations.
• Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.
• To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who: Have an assigned State fleet vehicle Are required to operate a vehicle as part of the position Utilize a State fleet vehicle as a pool vehicle

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED