Tax Examiners (TE) are responsible for providing customer service to taxpayers who are registered or need to be registered for any of the tax types administered by the Department of Taxation. They are responsible for helping with new registrations, updates to existing accounts, filing and paying tax returns, and resolving any account issues. TEs must have working knowledge of tax statutes and regulations typically acquired on the job. This knowledge is required to review accounts to ensure compliance with the Department. Tax Examiners answer taxability questions in person, through written correspondence and over the phone. Compliance Section TEs: Assist taxpayers in person, through written correspondence or over the phone. The incumbent is expected to gain knowledge in Sales Tax, Use Tax, and Modified Business Tax, as well as having basic knowledge of the Excise taxes governed by the Department. Duties include but are not limited to issuing clearance certificates, working with special events, reviewing disclosures, and approving exemptions. Excise Section TEs: Assist taxpayers in person, through written correspondence or over the phone. The incumbent is expected to gain knowledge of the Excise tax type they are assigned, as well as gain basic knowledge of Sales and Use Tax and Modified Business Tax. Duties include but are not limited to reviewing reporting history, analyzing filings, reconciling payments, and ensuring proper tax distribution to accounts. Tax Examiners are responsible for licensing/registration, collecting taxes and fees, and assisting taxpayers to ensure compliance with the applicable tax and registration statutes.
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Job Type
Full-time
Career Level
Mid Level