Tax Examiner 2

State of Nevada • Reno, NV

4d • Onsite

About The Position

The Nevada Department of Taxation is hiring two Tax Examiners in Reno. Under general supervision, this journey-level position provides customer service to taxpayers who are registered or need to register for tax types administered by the Department. Tax Examiners assist with new registrations and updates to existing accounts, filing and paying tax returns, and resolving account issues. They answer taxability questions in person, by written correspondence, and by phone. Call Center Tax Examiners help taxpayers over the phone and are expected to develop knowledge of Sales Tax, Use Tax, and Modified Business Tax, along with basic knowledge of the Department’s excise taxes. The role also includes assisting with e-services, such as creating profiles, linking accounts, and registering businesses, and directing taxpayers to applicable regulations, statutes, and Department publications. Tax Examiners support licensing and registration, tax and fee collection, and taxpayer compliance with applicable statutes.

Requirements

• Bachelor’s degree from an accredited college or university and one year of experience in bookkeeping, collections, or interpreting and applying policies, regulations, and/or legal requirements equivalent to an Administrative Assistant III or Accounting Assistant III in Nevada State service; OR high school graduation or equivalent and three years of such experience; OR one year of experience as a Tax Examiner I in Nevada State service; OR an equivalent combination of education and experience.
• Working knowledge of standard bookkeeping methods for properly debiting and crediting accounts.
• Working knowledge of payroll, accounts payable, and accounts receivable functions.
• Working knowledge of computer spreadsheet techniques for recording, tracking, manipulating, and reporting data.
• Ability to communicate effectively orally and in writing.
• Ability to plan, implement, and monitor clerical accounting methods and procedures.
• Ability to respond orally and in writing to diverse and complex account-related inquiries.
• Mathematical skills sufficient to calculate taxes and penalties and ensure proper account balances.
• Skill in operating a computer terminal to maintain accounts.
• Skill in using a ten-key calculator by touch.

Responsibilities

• Process tax returns, examine data for accuracy, calculate tax, penalties, and interest when applicable, collect payment, and post it to taxpayer accounts.
• Process business license applications, verify completeness, enter information into the system, research prior history, and issue licenses or one-time permits as appropriate.
• Assist applicants and taxpayers with forms and required documentation, and provide information about federal and State regulations and applicable tax statutes.
• Maintain files and update account information, including name and address changes and account closures.
• Reconcile receipts, collected monies, and related documents to ensure proper distribution to accounts; prepare bank deposits and required reports.
• Assist taxpayers with new registrations, existing account updates, filing and paying returns, and resolving account issues.
• Answer taxability questions in person, through written correspondence, and over the phone.
• Help taxpayers with e-services, including creating profiles, linking accounts, and registering new businesses; direct taxpayers to relevant regulations, statutes, and Department publications.
• Perform related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level