Tax Credit & Rebate Operations Coordinator

Solar Works Energy•Albuquerque, NM

5d•Remote

About The Position

Solar Works Energy and EPEX Home Performance are looking for an organized, detail-oriented administrative professional to help homeowners complete paperwork for New Mexico energy tax credits and utility rebates. This is not a tax preparation or tax advisory position. You’ll guide customers through the documentation process, gather required information, prepare application packages, and keep cases moving from start to finish.

Requirements

Loves organization and attention to detail; enjoys solving administrative problems
Excellent written and verbal communication; can juggle multiple cases without losing details
Comfortable working independently; professional with confidential customer information
Reliable internet, a dedicated home workspace, and availability during Mountain Time business hours

Nice To Haves

insurance, mortgage/lending, title/escrow, healthcare admin, government/permit processing, utility rebates, construction/home-improvement admin, customer service/operations, or document-heavy admin work

Responsibilities

Review completed projects for tax-credit/rebate readiness; verify documentation for completeness
Contact homeowners to collect missing information or documents
Prepare, organize, and submit application packets using company procedures
Track application status, follow up on outstanding items, and maintain organized records
Communicate progress to customers; work with project managers to resolve gaps; help improve processes