Coordinator, Credit
About The Position
Pilot Company is seeking a Credit Coordinator to provide deal processing functions for the Credit team. This role involves evaluating and processing credit reviews, managing credit information, entering customer data into the Credit billing system, and administering applications and required paperwork. The coordinator will proactively support the Credit team by reviewing customer deals and agreements, identifying concerns with credit application documentation and daily billing activities, and supporting invoicing for direct bill (DB) and fleet customer accounts. Responsibilities also include maintaining client files, performing Ascend account maintenance (updating customer information, billing service information, account statuses, and account security), tracking deals to ensure timely completion, and coordinating with the Sales Department for timely credit approval and issue resolution. The role requires collaboration with cross-functional teams such as Accounts Receivable, Technology, Sales, billing card companies, and store Team Members. Additionally, the coordinator will assist with the implementation and testing of new programs and technology, model behaviors that support the company’s common purpose, and ensure compliance with all rules and regulations. Other duties as assigned.
Requirements
- High school diploma or equivalent certificate required
- Bachelor’s degree or a minimum of two years’ experience in a credit support position required
Responsibilities
- Provide deal processing functions for the Credit team to include the evaluation and processing of credit reviews, credit information management, entering customer data in the Credit billing system, and the administration of applications and other required paperwork
- Proactively provide support and assistance to the Credit team by reviewing all customer deals and agreements, and identifying concerns with credit application documentation and daily billing activities
- Support invoicing of direct bill (DB) and fleet customer accounts
- Maintain client files and perform Ascend account maintenance to include updates to customer information, billing service information, account statuses, and account security
- Track deals at various stages of the process and ensure expedient movement to completion
- Coordinate with Sales Department to ensure timely credit approval as well as anticipate, track and resolve customer credit issues
- Collaborate with cross-functional teams including Accounts Receivable, Technology, Sales, billing card companies, store Team Members and other departments as needed
- Assist with implementation and testing of new programs and technology
- Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules and regulations
- Complete other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
