Deputy Dir.Tax Claim/Assessor

Dauphin County•Harrisburg, PA

About The Position

The Tax Claim Bureau Deputy Director manages the bureau’s daily operations, supervises personnel, and oversees delinquent account files maintained in automated and manual systems. The role directs tax reporting, account reconciliation, statutory notices, receipts and deposits, tax sale preparation, court filings, and related records. The Deputy Director supervises all Tax Claim Bureau staff and disseminates and enforces policies, procedures, and personnel matters in Tax Claim and Tax Assessment. The position receives instruction and supervision from the Director of Tax Assessment/Tax Claim and/or the Solicitor for the Tax Claim Bureau. The Deputy Director works with taxpayers, property purchasers, taxing bodies, tax collectors, mortgage companies, court personnel, the District Attorney’s Office, the Press Secretary, and the Right to Know officer. The work is performed indoors in adequate workspace, lighting, temperatures, and ventilation, with average exposure to dust, dirt, noise, stress, and disruptions. It involves predominantly sedentary work, extended periods of sitting, and occasional standing, walking, bending, twisting, reaching, stooping, grasping, and lifting or carrying items weighing up to ten pounds. The employee must be able to concentrate, manage stress, communicate and present information, and use sound judgment and problem-solving skills. Dauphin County is an equal opportunity employer committed to an inclusive workplace free of discrimination and harassment.

Requirements

High school graduation or an accredited equivalency program.
At least five years of progressive administrative experience, with an acceptable combination of education, training, and work experience.
Valid Pennsylvania driver’s license.
Ability to speak and understand English well enough to perform essential job duties.
Effective communication and interpersonal skills for interacting with officials, coworkers, and the public in person, by telephone, and online.
Initiative and problem-solving skills appropriate to the position.
Ability to work independently and effectively with employees, department heads, staff, and the public, with flexibility as needed.
Ability to maintain confidentiality regarding property records, as applicable.
Knowledge of Pennsylvania statutes relevant to assessment and tax claim laws.
Ability to acquire knowledge of assessment principles and practices as they relate to the job, understand assessment and taxation based on assessed property values, and follow office guidelines for providing information.
Knowledge of the CAMA (computer automated mass appraisal) system.
Some technical knowledge of personal computers and other office equipment.
Ability to record, convey, and present information, explain procedures, and follow instructions.
Ability to sit for long periods and perform intermittent standing, walking, bending, twisting, reaching, stooping, and grasping.
Dexterity for simple to coordinated movements of fingers, hands, feet, legs, and torso required for job duties.
Ability to perform sedentary work with occasional lifting or carrying of objects weighing up to ten pounds.
Ability to cope with physical and mental stress and demonstrate emotional stability.
Ability to pay close attention to detail and concentrate while multitasking.
Resourcefulness in decision-making and problem-solving.
Average strength and physical endurance, including the ability to walk for extended periods during the workday.

Nice To Haves

Associate’s Degree in Business.

Responsibilities

Dispatch delinquent tax reporting forms to taxing authorities and receive delinquent tax returns from school districts and municipalities; review account balances and reconcile records of amounts due.
Send statutory and delinquent notices to property owners.
Oversee daily receipts and deposits, prepare daily cash settlements and deposits, and maintain a cash drawer for payments.
File official notices with the Prothonotary’s Office and testify in court with the Tax Claim Bureau Solicitor as required regarding tax-sale procedures.
Direct and administer tax-sale preparation and processing, including statutory notices, title searches, property posting, advertisements, and court filings.
Direct preparation of the tax sale list, tax deeds, and transfer tax affidavits.
Meet statutory deadlines for collections and property sales, including filing required documents with the Court of Common Pleas.
Supervise Tax Claim Bureau staff and administer policies, procedures, and personnel matters in Tax Claim and Tax Assessment.
Manage the data system for bankruptcy and payment programs and prepare reports, correspondence, and current filings.
Propose improvements to the bureau’s data system and work with the software provider on fixes, updates, and additions.
Respond to telephone and in-person questions about tax claim and valuation issues.
Process certified and returned mail, including verification, sorting, and filing.
Resolve issues involving taxpayers, purchasers, taxing bodies, tax collectors, and mortgage companies; assist taxpayers with payment plans.
Represent the office in court for bad-check matters using the District Attorney’s Office bad-check program.
Work with the Press Secretary to respond to media questions and with the Right to Know officer regarding bureau records.
Implement process improvements involving online services, posting processes, and record retention.
Attend required meetings, training, and seminars and participate in the PA Tax Claim Bureau Association.
Perform other job-related duties as required.