DEPUTY DIR.TAX CLAIM/ASSESSOR

Dauphin County•Harrisburg, PA

About The Position

Dauphin County is hiring a full-time Tax Claim Bureau Deputy Director to manage the bureau’s daily operations, supervise personnel, and oversee delinquent account files in automated and manual systems. The role administers delinquent tax reporting and collections, taxpayer notices, receipts and deposits, tax sales and related court filings, and the preparation of tax sale lists and deeds. The Deputy Director also manages bureau data systems and reporting, responds to inquiries, and works with taxpayers, purchasers, taxing bodies, tax collectors, mortgage companies, county staff, and the public. The position reports to the Director of Tax Assessment/Tax Claim and/or the Tax Claim Bureau Solicitor and supervises all Tax Claim Bureau staff. The role works indoors in an adequate workspace, with average exposure to dust, dirt, noise, stress, and disruptions. It is sedentary overall, with extended sitting and intermittent standing, walking, bending, twisting, reaching, stooping, and grasping. Occasional lifting or carrying of objects weighing up to ten pounds is required. The employee must be able to walk for extended periods and manage the physical and mental stresses of the position. A high school diploma or accredited equivalency is required. An associate degree in business is preferred. Applicants must have a valid Pennsylvania driver’s license and at least five years of progressive administrative experience, which may be met through an acceptable combination of education, training, and work experience. Salary is commensurate with experience.

Requirements

Graduation from high school or an accredited equivalency program.
At least five years of progressive administrative experience, with an acceptable combination of education, training, and work experience.
Valid Pennsylvania driver’s license.
Ability to speak and understand English well enough to perform essential duties.
Effective communication and interpersonal skills for communicating with officials, coworkers, and the public in person, by telephone, and online.
Initiative and problem-solving skills appropriate to the position.
Ability to work independently, remain flexible, and work effectively with employees, department heads, staff, and the public.
Ability to maintain confidentiality regarding property records.
Knowledge of Pennsylvania statutes relevant to assessment and tax-claim laws.
Ability to acquire knowledge of assessment principles and practices and understand taxation based on assessed property values, while following office guidelines for providing information.
Knowledge of the CAMA (computer automated mass appraisal) system.
Some technical knowledge of personal computers and other office equipment.
Ability to record, convey, and present information, explain procedures, and follow instructions.
Ability to concentrate on detail and work while multitasking, demonstrate emotional stability, and cope with the physical and mental stress of the position.
Average strength and physical endurance, including the ability to walk for extended periods during the workday.

Nice To Haves

Associate degree in Business.

Responsibilities

Dispatch delinquent tax reporting forms to taxing authorities; receive delinquent tax returns from school districts and municipalities; review account balances and reconcile records.
Dispatch statutory and delinquent notices to property owners.
Oversee daily receipts and deposits, prepare cash settlements and deposits, and maintain a cash drawer for payments.
File official notices with the Prothonotary’s Office and testify in court with the Tax Claim Bureau Solicitor as required regarding tax-sale procedures.
Direct and administer tax-sale preparation and processing, including notices to owners, title searches, posting, advertising, and court filings.
Direct preparation of tax-sale lists, tax deeds, and transfer tax affidavits.
Meet statutory collection and property-sale deadlines, including filing required documents with the Court of Common Pleas.
Supervise staff and disseminate and enforce policies, procedures, and personnel matters in Tax Claim and Tax Assessment.
Manage data systems relating to bankruptcy and payment programs; prepare reports, correspondence, and current filings.
Propose data-system changes and work with the software provider on fixes, updates, and additions.
Respond to callers and visitors with questions about tax claims and property valuations.
Process certified and returned mail, including verification, sorting, and filing.
Resolve issues involving taxpayers, purchasers, taxing bodies, tax collectors, and mortgage companies.
Assist taxpayers with payment plans.
Represent the office in court for bad-check matters using the District Attorney’s bad-check program.
Work with the Press Secretary to respond to media questions.
Implement process improvements, including online processes, posting processes, and record retention.
Work with the Right to Know officer regarding Tax Claim Bureau records.
Attend required meetings, training, and seminars and participate in the PA Tax Claim Bureau Association.
Perform other job-related duties as required.