Tax Board Administrator

Guilford County • 400 W. Market Street Greensboro, NC

6d • Onsite

About The Position

Performs advanced administrative, organizational, and executive support functions for the Tax Department while serving as the primary administrative coordinator and Clerk to the Board for the Board of Equalization and Review (BER). This position coordinates department administrative operations, manages Board administration, maintains official records, prepares agendas and meeting materials, records official proceedings, ensures compliance with applicable statutes and records retention requirements, and provides high-level administrative support to department leadership. This position exercises considerable independent judgment, discretion, confidentiality, and organizational skills while coordinating activities involving County staff, Board members, attorneys, taxpayers, vendors, and the public.

Requirements

• Thorough knowledge of modern office administration principles and practices.
• Thorough knowledge of executive administrative support.
• Thorough knowledge of public records laws and records retention requirements.
• Thorough knowledge of meeting administration and agenda preparation.
• Thorough knowledge of minute preparation and official records management.
• Thorough knowledge of North Carolina Open Meetings Law.
• Thorough knowledge of North Carolina General Statutes governing property tax appeals and Board of Equalization and Review procedures.
• Thorough knowledge of office technology and Microsoft Office Suite.
• Thorough knowledge of electronic records management systems.
• Ability to organize multiple priorities while meeting strict statutory deadlines.
• Ability to prepare accurate, concise, and professional meeting minutes and official correspondence.
• Ability to maintain confidential and sensitive information.
• Ability to coordinate complex meetings involving multiple stakeholders.
• Ability to interpret statutes, policies, and administrative procedures.
• Ability to exercise sound independent judgment and discretion.
• Ability to communicate effectively, both orally and in writing.
• Ability to develop productive working relationships with Board members, County leadership, attorneys, taxpayers, and staff.
• Ability to produce high-quality reports, presentations, and official documents.
• Ability to manage multiple projects while maintaining exceptional attention to detail.
• Bachelor’s degree in Public Administration, Business Administration, Office Administration or a closely related field and two years of progressively responsible administrative experience; OR, Associate’s degree and four years of progressively responsible administrative experience; OR, High school diploma or GED and six years of progressively responsible administrative experience.

Nice To Haves

• Experience serving as Clerk to a Board, Commission, or quasi-judicial body.
• Experience preparing official meeting agendas and minutes.
• Experience coordinating public meetings and hearings.
• Experience in local government administration.
• Experience with records management and public records laws.
• Experience administering appeal management or case management software.
• Certification as a Municipal Clerk or willingness to obtain applicable Clerk certification.

Responsibilities

• Serves as Clerk to the Board for the Board of Equalization and Review (BER) for real property, personal property and business personal property.
• Coordinates all Board meeting logistics, including hearing schedules, agendas, and supporting documentation.
• Prepares and distributes Board agendas, meeting packets, notices, and supporting materials.
• Attends all BER meetings and hearings.
• Records, prepares, edits, and maintains official meeting minutes.
• Maintains official Board records, exhibits, decisions, and hearing documentation.
• Administers Board member oaths and maintains required documentation.
• Ensures compliance with applicable North Carolina General Statutes governing Board proceedings, public records, and records retention requirements.
• Coordinates publication of meeting notices and public hearing information as required.
• Maintains electronic Board records and databases.
• Oversees electronic recording, virtual meeting technology, and archival of Board meetings, when applicable.
• Coordinates hearing schedules with taxpayers, attorneys, appraisers, Board members, and County staff.
• Maintains confidential records related to appeals and Board deliberations.
• Assists in preparing Board decisions, orders, findings, correspondence, and Notices of Decision.
• Coordinates administrative activities related to real property, personal property and business personal property appeals.
• Maintains appeal management systems and administrative databases.
• Monitors statutory deadlines and appeal timelines.
• Coordinates hearing schedules and case assignments.
• Tracks appeal status and prepares management reports.
• Assists taxpayers with procedural questions regarding the appeal process.
• Coordinates communication among taxpayers, appraisers, attorneys, Board members, and County staff.
• Serves as Administrative Officer for the Tax Department.
• Coordinates administrative and clerical operations for the department.
• Maintains executive calendars, schedules meetings, and coordinates departmental events.
• Drafts, edits, and prepares correspondence, reports, presentations, policies, procedures, and other official documents.
• Coordinates office equipment, supplies, space planning, and technology requests.
• Assists with the development and implementation of administrative policies and procedures.
• Analyzes administrative processes and recommends workflow improvements.
• Provides administrative support to department leadership.
• Assists with onboarding and training administrative staff.
• Responds to complex inquiries from taxpayers, attorneys, elected officials, County staff, and the general public.
• Interprets departmental policies and appeal procedures.
• Resolves administrative issues requiring sound judgment and discretion.
• Maintains effective working relationships with County departments, state agencies, vendors, and the public.

Benefits

• Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation.
• A work environment that is free from discrimination of any kind.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level