Tax Administration Manager

AprioBoston, MA
Hybrid

About The Position

Aprio Advisory Group, LLC is a progressive, fast-growing firm looking for a Tax Administration Manager to join their dynamic team. Responsibilities: Lead, support and coach tax administrator team Standardize administrative operations to ensure consistency across Tax practice Provide day-to-day guidance on workflow, deadlines, prioritization, and partner support expectations Troubleshoot, address and resolve escalated issues Monitor administrative capacity, coverage, and workload trends; proactively identify gaps and implement coverage solutions Onboard administrative new hires in coordination with HR, Tax Operations, and local leadership, Build and deliver ongoing training sessions and refreshers Work with Tax partners and leaders to align administrative support Prepare performance review documentation and feedback summaries alongside partners and leaders Mentor tax administrators to work together on goals, development plans, and performance improvement needs. Integrate administrators from newly merged offices, including onboarding into firm systems and workflows, data transition support, and assessment of training/readiness gaps. Travel to firm offices as needed to support onboarding, training, integration, and operational alignment Drive process improvement by identifying inefficiencies and opportunities to enhance administrative workflows Document best practices, procedures, and scalable processes. Collaborate with Tax Operations leadership on centralized support models, standardization initiatives, and firmwide operational excellence efforts.

Requirements

  • Extensive experience in tax administration or professional services operation
  • Strong understanding of tax workflows, deadlines, and administrative support models
  • Proven ability to lead, coach, and support teams across multiple locations
  • Excellent written and verbal communication skills; able to produce concise, essential updates for broad audiences
  • Comfortable navigating change, growth, and complex organizational structures
  • Strong process design, continuous improvement, and automation mindset
  • Comfort partnering cross-functionally (operations, technology, and practice leadership) to deliver outcomes
  • Ability to multitask and prioritize tasks effectively
  • Discretion and confidentiality when handling sensitive information
  • Detail-oriented with a commitment to accuracy

Responsibilities

  • Lead, support and coach tax administrator team
  • Standardize administrative operations to ensure consistency across Tax practice
  • Provide day-to-day guidance on workflow, deadlines, prioritization, and partner support expectations
  • Troubleshoot, address and resolve escalated issues
  • Monitor administrative capacity, coverage, and workload trends; proactively identify gaps and implement coverage solutions
  • Onboard administrative new hires in coordination with HR, Tax Operations, and local leadership
  • Build and deliver ongoing training sessions and refreshers
  • Work with Tax partners and leaders to align administrative support
  • Prepare performance review documentation and feedback summaries alongside partners and leaders
  • Mentor tax administrators to work together on goals, development plans, and performance improvement needs
  • Integrate administrators from newly merged offices, including onboarding into firm systems and workflows, data transition support, and assessment of training/readiness gaps
  • Travel to firm offices as needed to support onboarding, training, integration, and operational alignment
  • Drive process improvement by identifying inefficiencies and opportunities to enhance administrative workflows
  • Document best practices, procedures, and scalable processes
  • Collaborate with Tax Operations leadership on centralized support models, standardization initiatives, and firmwide operational excellence efforts

Benefits

  • Medical, Dental, and Vision Insurance on the first day of employment
  • Flexible Spending Account and Dependent Care Account
  • 401k with Profit Sharing
  • 9+ holidays and discretionary time off structure
  • Parental Leave – coverage for both primary and secondary caregivers
  • Tuition Assistance Program and CPA support program with cash incentive upon completion
  • Discretionary incentive compensation based on firm, group and individual performance
  • Incentive compensation related to origination of new client sales
  • Top rated wellness program
  • Flexible working environment including remote and hybrid options
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