Crater Lake Tasting Room Server

Hood River Distillers Inc•Bend, OR

4h•$0 - $16•Onsite

About The Position

The individual in this role serves as the face of Crater Lake Spirits, delivering exceptional customer service to both retail and industry visitors in the Crater Lake Spirits Tasting Room, located in Bend, Oregon. Their primary responsibility is to educate consumers about the history, craftsmanship, and quality of Crater Lake Spirits, while also supporting retail sales as a secondary function. Reliability and a positive attitude are essential. Must be 21+ to apply. This position receives tips.

Requirements

Must be 21+ to apply
OLCC Server Permit required
High school diploma required
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write reports and correspondence.
Ability to communicate effectively with management, customers and employees.
Basic math skills for handling cash transactions, making change, and calculating tabs; ability to measure and pour accurately, including converting between ounces and milliliters; understanding of ABV/proof calculations; and comfort with simple ratio math for scaling cocktail recipes and tracking inventory or waste.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Regularly required to talk or hear.
Must be able to stand and walk for extended periods of time; use hands to finger, handle, or feel; and reach with hands and arms.
Occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
Must frequently lift and/or move up to 25 pounds and occasionally up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Experience in a bar or restaurant and/or training in the alcohol industry desired.

Responsibilities

Provide product tastings to public and industry guests
Be familiar with each product, manufacturing process, and product category
Must always follow OLCC rules and regulations
Crafting & batching mini cocktails
Maintaining product inventory
Perform retail sales, including processing credit card transactions
Clean glassware and stock other supplies as needed
Maintain a clean environment, including the restroom
Other duties as may be assigned
Ability to work with minimal supervision
Ability to communicate well with management, supervisors, and co-workers
Ability to multitask
Ability to use common sense to make decisions when appropriate
Use basic mathematical skills
Attention to details
Support HRD’s mission, vision, and core values
Contribute to and support the strategic plan, annual priorities, and HRD initiatives
Contribute to a positive HRD culture based on mutual respect, cooperation, support, and openness to many perspectives
Maintain confidentiality
Adhere to Hood River Distillers Employee handbook policies, company standards and procedure