Tasting Room Associate

Martin Family Wineries & DistilleriesLodi, NY
Hybrid

About The Position

If you have a passion for wine, enjoy connecting with people, and thrive in a warm, hospitality-focused environment, we'd love to meet you. As a Tasting Room Associate, you'll create memorable guest experiences by welcoming visitors, sharing knowledge about our wines and winery, and providing exceptional customer service. This role is perfect for someone who is enthusiastic, personable, and takes pride in making every guest feel welcome while representing our winery with professionalism and genuine hospitality.

Requirements

  • Must be a friendly people person with a willingness to work hard
  • Customer service experience required
  • A desire to work with the public
  • Basic mathematical and computer literacy, including POS system/Square

Nice To Haves

  • Wine is helpful but not required

Responsibilities

  • Deliver a high-quality customer service experience for guests in the tasting room
  • Perform tastings for winery guests
  • Maintain appropriate display of inventory and wine for retail and tasting purposes
  • Maintain the appearance of the tasting room through general upkeep and housekeeping
  • Deliver a high-quality customer service experience at off-premises tastings and events
  • Use of the POS/Square system to ensure accurate sales of products
  • Perform all duties with the highest standard of quality and cleanliness.
  • Responsible for the Financial Results of the tasting room

Benefits

  • Training & development
  • Employee discounts
  • Flexible schedule
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