Tasting Room Associate

Trump WineryCharlottesville, VA
Onsite

About The Position

Trump Winery is seeking a friendly, professional, and enthusiastic Tasting Room Associate. You will be responsible for providing the front-line guest experience by developing relationships that promote sales and brand loyalty. This position is the champion of customer service in creating the perfect balance of education and good times for our guests.

Requirements

  • Must be 21 years of age or older
  • Exemplary customer service skills
  • Ability to interact with guests with all levels of wine knowledge
  • Must have an interest in learning about wine
  • Flexible availability to include weekends and holidays
  • Can handle multiple tasks at one time
  • Communicates professionally in person and on the phone
  • Is passionate about selling food and wine
  • Ability to anticipate guests' needs and respond appropriately
  • Ability to lift 50 lbs frequently
  • Ability to stand for extended periods
  • Pre-employment background check required
  • Candidates must be eligible to work in the United States.

Nice To Haves

  • Experience working as a server or busser in a busy restaurant
  • Experience as a barista
  • Experience in general food service or hospitality
  • Experience in a winery Tasting Room

Responsibilities

  • Greeting and educating guests on wine, the wine industry, and Charlottesville tourism
  • Serve wine and food to guests
  • Promote profitable sales of Trump wine, Wine Club, merchandise and events
  • Ability to respond intelligently to guest questions regarding Trump Winery, winemaking, and Albemarle Estate
  • Execution of opening and closing duties
  • Clean, organize, and stock the Tasting Room, restrooms, and kitchen
  • Process payment transactions on POS system
  • Work in a team environment as well as independently
  • Attend scheduled ongoing training
  • Assist guests in carrying out purchases
  • Perform daily cleaning of tasting Room, restroom, patio, kitchen, office, and parking lot
  • Other duties as assigned to ensure the business runs efficiently

Benefits

  • Health Coverage: We cover 80% of the employee premium on our base medical plan and 40% for dependents. Choose from low-deductible and HSA-compatible options.
  • Dental & Vision: We pay 80% of dental and vision premiums
  • Generous Time Off: Enjoy 26 days of paid time off each year, combining vacation, sick time, and holidays.
  • Income Protection: Employer-paid short-term disability coverage.
  • Additional Voluntary Benefits: Optional employee-paid Life, AD&D, and Accident plans.
  • 401(k) Retirement Savings: After one year, 100% match on the first 3% you contribute and a 50% match on the next 3%.
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