Tasting Room Associate

MESSINA HOF WINE CELLARS INC•Fredericksburg, TX

4d•Onsite

About The Position

Responsible for the increase in retail sales of Messina Hof wines at the winery, the care of the physical center, and the hospitality of the guests. This person is the host for our guests. The purpose of the Messina Hof guest center is to welcome visitors of Messina Hof as family members and to embrace them as personal friends of our Messina Hof family.

Requirements

Experience in retail or a closely related field
Experience in customer service
Ability to use a Personal Computer
Must have active TABC and Food Handler certifications at all times.

Responsibilities

Promote, sell, and conduct tours, tastings, parties and repeat sales at winery
Educate Messina Hof guests on wine, wine & food pairings and wine appreciation
Increase Wine Club and VIP Club memberships
Operate POS system for routine purchasing transactions, including operating cash register, accounting of daily sales, and processing returns and discounts.
Communicate with guests, co-workers, and business associates in a courteous and professional manner.
Facilitate Messina Hof’s high standard of cleanliness and organization in all areas of the Tasting Room including, food areas, deck area, preparation areas and restrooms
Assist with inventory control including movements, merchandising and stocking of all items
Maintain full stock of wines, food items, and gift shop items
Assist the VIP Membership department with quarterly Wine Club packaging
Assist in all in-house Wine Club and VIP events to create lasting relationships with our members
Assist in maintaining and auditing inventory by unloading monthly deliveries from our Estate Location
Perform other duties as required including assisting other departments as needed