Taskforce Manager (Housekeeping Operations)

Hospitality Staffing Solutions Group Llc•Phoenix, AZ

2d•$75,000 - $78,000•Remote

About The Position

HSS Hospitality Staffing Solutions (HSS) is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business. We are committed to finding and placing the best hospitality talent in the industry! HSS is currently seeking a full time Taskforce Manager (Housekeeping Operations) to support our national outsourcing team. This position requires ability to travel 80% of the time. The Taskforce Manager (Housekeeping Operations) is responsible to help with the daily operational, client support, leadership role and support, financial reviews and projections of each account and training/development of our account leaders. This role will be a critical link between our clients, account leadership and our corporate team.

Requirements

Minimum of 5 years of experience within the staffing industry, including responsibility for leading a branch, market, or multi-site operation.
Demonstrated leadership and team-development experience.
Strong interpersonal, relationship-building, teamwork, and problem-solving skills.
Strong financial and operational business acumen.
Proficiency with Microsoft Office Suite and other business systems.
Ability and willingness to travel up to 80% within assigned territories and nationally.
Must be legally authorized to work in the United States without restriction.
Ability to Travel 80% of the time.
Must possess a valid driver's license and required automobile insurance.
Must be at least 18 years of age.

Nice To Haves

Bachelor's degree in Business, Hospitality, Human Resources, Accounting, or a related field preferred.
Previous hospitality industry experience preferred.
Bilingual English/Spanish preferred.

Responsibilities

Generate new business through prospecting, staffing, seek growth opportunities within existing accounts “deep & wide” arranging travels to support accounts and building relationships with clients and team.
Create improvement plans to develop leadership for future and existing opening and opportunities.
Ensure workforce is compliant and staff that adhere to Wage and Hour requirements.
Review account weekly mark ups, operations for P&L, Revenue, Gross Profit and bottom-line profitability and assist in supporting improvement plan.
Build and develop relationships with hotel clients and partners through service excellence and operational discipline to continue to grow market
Ensuring high satisfaction and retention levels with associates and clients
Capability to perform service reviews with accounts including but not limited to: Review of open and filled orders ensure to work with recruiting in communicating needs, Employee retention, tracking, meeting staffing needs, Partnering opportunities with clients to solve staffing issues, Manage and Develop Leadership team, Task force support to fill in as account leader as necessary within the different locations, Travel 80% within the different locations nationally, Opening of new accounts and preparing new bids and deliberation of proposals
Preparing proposals bids and presentations for new outsourcing client with Regional Director
Providing the highest level of customer service through customizing staffing by incorporating client needs into our practices
Good customer service by ensuring a timely and accurate resolutions to clients concerns and employees
Increasing/Maintaining a Profitable Branch