Task Force Operations Specialist

Marriott • Philadelphia, PA

2d • $90,000 - $105,000 • Hybrid

About The Position

The Task Force Operations Specialist provides hands-on operational leadership and support to hotels across the organization. This position supports properties during GM vacancies, transitions, performance improvement initiatives, openings, acquisitions, and other special projects.

Requirements

• Minimum of 2 years of management experience in a branded select-service or focused-service hotel.
• Strong knowledge of hotel operations, brand standards, QA, and guest satisfaction.
• Ability to read and understand P&Ls, budgets, forecasts, and hotel performance metrics.
• Strong leadership, coaching, communication, and problem-solving skills.
• Ability to quickly assess hotel operations and drive results.
• Proficiency with Microsoft Office and hotel operating systems.
• Valid driver's license and reliable transportation.
• Ability to travel approximately 75%, including extended assignments as needed.

Responsibilities

• Provide interim hotel leadership during GM vacancies or transitions.
• Quickly assess property performance and implement improvement plans.
• Coach, train, and support General Managers and property leadership teams.
• Assist with recruiting, training, and employee relations.
• Drive guest satisfaction, cleanliness, service, and brand compliance.
• Monitor financial performance, labor, revenue, and key hotel metrics.
• Ensure company policies, brand standards, and QA requirements are achieved.
• Support hotel openings, acquisitions, renovations, and special projects.
• Communicate property performance, challenges, and action plans to senior leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed