Task Force Manager

CROWN HOTEL & TRAVEL MANAGEMENT LLC•Wilmington, NC
•$55,000 - $65,000•Remote

About The Position

Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry.

Requirements

  • Computer skills to include word processing, excel, and familiarity with brand specific property Management System(s).
  • Ability to exercise excellent communication, presentation, organization, time management and listening skills.
  • Ability to use analytical skills for measuring business potential and value to the hotel.
  • Ability to successfully interact with all levels of customers, associates, and hotel management.
  • Must be able to favorably represent Hotel to guests and the community.
  • Have operational knowledge of all phases of the hotel; special knowledge of budget and accounting; sales procedures, proper hiring and training, and motivation of personnel.

Nice To Haves

  • Experience working with various brands.
  • Experience with Marriott, Hilton, IHG, Wyndham properties is preferred.

Responsibilities

  • Assist current General Manager or serve as acting General Manager of hotels in transition and provide corporate support for projects as directed.
  • Must be able to fill in for General Managers within an assigned area where there is a vacancy.
  • Responsible for the team leadership and results of hotels as assigned.
  • Assumes full responsibilities as the acting GM, managing all revenues, cost controls, team development, staffing, conflict resolution, and all facets of the daily operations while supporting company’s goals.
  • Trains and/or works in other positions to assist assigned properties with employee training or shortages in positions. Including but not limited to front desk, housekeeping, and maintenance.
  • Position requires accountability and effective communication. Works within established guidelines and keeps corporate supervision informed continually of operations progress.
  • Ensures that corporate reporting deadlines are met and that financial results, high guest satisfaction, and positive team spirit are a priority.
  • Leads by example with integrity.
  • Enforces the requirements of Company Performance Standards.
  • Other duties as assigned.

Benefits

  • Insurance (Medical, Dental and Vision)
  • Supplemental Insurance
  • Enhanced Paid Time Off (PTO) Plan
  • Paid Training
  • Fantastic Company Culture
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