TargetProcess Adoption Lead

TEKsystems•Hartford, CT

4d•Hybrid

About The Position

We are seeking a Targetprocess Adoption Lead to own the enterprise rollout, configuration, and long‑term adoption of our strategic portfolio and delivery management platform. This is a highly hands‑on, tool‑centric role responsible for transforming how teams plan, track, and report work across the organization. This role is ideal for a Release Train Engineer (RTE), Agile Coach, or Tooling Lead who has lived inside Agile tooling, built dashboards and reporting, configured workflows, and driven adoption at scale. You will act as the product owner and evangelist for the platform, bridging governance, delivery, and transformation. This is not an order‑taking role. We are looking for someone who is curious, transformational, and able to understand the impact of tooling changes across teams, portfolios, and leadership decision‑making.

Requirements

Strong experience with Agile delivery and portfolio management tools
Targetprocess (preferred)
Rally (strong preference due to internal familiarity)
Jira (enterprise‑scale usage)
Experience with Azure DevOps and understanding of tool integrations
Hands‑on experience building dashboards, metrics, custom workflows, and reporting for leadership
Practical, working knowledge of Agile methodologies (Scrum, Kanban, SAFe)
Practical, working knowledge of Software Development Life Cycle (SDLC)
Ability to operate at the intersection of governance, transformation, and delivery
Strong communication skills with the ability to explain complex data clearly to technical and non‑technical audiences
Demonstrated problem‑solving and decision‑making ability
High technical domain proficiency

Nice To Haves

Experience as a Release Train Engineer (RTE) or Agile Coach
5+ years in business analysis, project management, or delivery leadership
3+ years of direct Agile (Scrum / Kanban / SAFe) experience
Experience in large enterprise environments
Insurance industry experience
College degree preferred

Responsibilities

Own the end‑to‑end adoption and optimization of IBM Targetprocess across delivery, portfolio, and leadership teams.
Serve as the primary owner and subject‑matter expert for the platform, ensuring it aligns with enterprise strategy and delivery needs.
Design and configure custom dashboards, views, workflows, and automations to support Agile delivery, portfolio management, and executive reporting.
Translate delivery and portfolio needs into practical, scalable platform configurations.
Bridge the data gap by integrating Targetprocess with tools such as Azure DevOps and Apptio One to ensure accurate delivery and financial data.
Translate data into insights: Here’s the data → here’s what it shows → here’s what we do next.
Build reporting and metrics that support governance, decision‑making, and continuous improvement.
Act as a hands‑on coach and change leader, driving adoption across engineers, product teams, RTEs, and executives.
Create training materials, job aids, and workshops to ensure consistent and effective platform usage.
Drive user engagement and maturity, not just initial rollout.
Continuously assess how the platform is being used and identify opportunities to reduce manual updates, improve flow and transparency, and align execution with strategic objectives.
Partner with Agile, PMO, and portfolio leaders to ensure the tool supports enterprise governance and transformation go.