Full-Time Targeted Case Manager

Mid-Maine Homeless Shelter • Waterville, ME

29d • Onsite

About The Position

At Mid-Maine Homeless Shelter & Services, we believe everyone deserves a safe place to call home. As Central Maine's leading low-barrier emergency shelter, we provide compassionate, trauma-informed services to individuals and families experiencing homelessness through a Housing First and harm reduction approach. Our shelter is more than a place to sleep—we are a community of dedicated professionals helping people overcome barriers, regain stability, and move toward permanent housing. We meet people where they are, treating every individual with dignity, respect, and hope. If you're looking for meaningful work where you can make a lasting impact every day, we'd love to meet you.

Requirements

• Bachelor's degree in Social Work, Human Services, Psychology, Sociology, Behavioral Health, or a related field or current MHRT-C certification.
• Valid driver's license and reliable transportation.
• Strong communication, organizational, and documentation skills.
• Ability to work independently while collaborating effectively within a multidisciplinary team.

Nice To Haves

• Experience working with individuals experiencing homelessness, mental illness, substance use disorders, or complex trauma.
• Knowledge of Housing First, trauma-informed care, motivational interviewing, or harm reduction practices.
• Familiarity with MaineCare Targeted Case Management, HMIS, or electronic health records.

Responsibilities

• Develop individualized service and housing plans that reflect each guest's strengths, goals, and needs.
• Provide comprehensive case management using Housing First, trauma-informed, and harm reduction principles.
• Deliver Section 13 and/or Section 17 Targeted Case Management services for eligible participants.
• Assist guests in obtaining permanent housing, income, benefits, healthcare, behavioral health services, transportation, employment resources, and other community supports.
• Advocate for guests while building collaborative relationships with landlords, housing providers, healthcare organizations, and community partners.
• Support guests as they transition into housing and provide follow-up services to promote long-term housing retention.
• Maintain timely and accurate documentation in HMIS, electronic health records, and other required systems.
• Participate as an active member of a collaborative team dedicated to ending homelessness in Central Maine.

Benefits

• Competitive pay
• $1,500 Sign-On Bonus
• Health, Dental & Vision Insurance
• Generous Paid Time Off
• 13 Paid Holidays
• 403(b) Retirement Plan
• Short-Term Disability Insurance
• Employee Assistance Program (EAP)
• Mileage Reimbursement
• Ongoing training and professional development
• Public Service Loan Forgiveness (PSLF) eligible employer
• Opportunities for advancement within a growing organization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level