Targeted Case Manager
About The Position
The Targeted Case Manager (TCM) at the Center for Family and Child Enrichment (CFCE) provides care coordination and supportive services to children and families involved in behavioral health, child welfare, and community-based programs. The Targeted Case Manager works with clients and families to identify needs, develop service plans, coordinate resources, and connect individuals with appropriate healthcare, behavioral health, educational, and community services. Responsibilities include maintaining an assigned caseload, conducting assessments, developing and monitoring service plans, coordinating referrals, documenting services, and advocating for client needs. The Targeted Case Manager collaborates with families, schools, healthcare providers, child welfare agencies, and community partners to promote client stability, safety, and progress while ensuring compliance with Medicaid, TCM, and organizational requirements.
Requirements
- Bachelor’s Degree in Social Work, Psychology, Human Services, or a related field.
- Experience in case management, behavioral health, child welfare, or community-based services preferred.
- Knowledge of Medicaid-funded Targeted Case Management services preferred.
- Valid Driver’s License, current auto insurance, and access to a reliable vehicle
- Strong case management, organization, and service coordination skills.
- Strong verbal and written communication skills.
- Ability to work effectively with children, families, and diverse populations.
- Ability to manage multiple cases, priorities, and deadlines.
- Strong documentation and follow-through skills.
- Ability to collaborate with multidisciplinary teams and community partners.
- Knowledge of trauma-informed and culturally responsive practices.
- Ability to maintain confidentiality and comply with applicable regulations and policies.
- Proficiency with electronic health records and standard office technology.
Responsibilities
- Provide Targeted Case Management services to children and families in accordance with program and Medicaid requirements.
- Assess client needs and develop, implement, and monitor individualized service plans.
- Coordinate referrals and connect clients and families with healthcare, behavioral health, educational, and community resources.
- Advocate for client needs and support access to appropriate services.
- Maintain regular contact with clients, families, providers, schools, and community agencies.
- Monitor client progress and update service plans as needed.
- Maintain accurate and timely case documentation, progress notes, and required records.
- Collaborate with internal teams, child welfare agencies, schools, and external providers to coordinate services.
- Participate in case staffing, team meetings, quality assurance activities, and other program requirements.
- Protect client confidentiality and comply with HIPAA, Medicaid, TCM, and organizational policies.
- Perform other duties as assigned.
Benefits
- Zero (0) cost out of pocket medical plan
- 13 Paid Holidays
- competitive Paid Time Off Package
- Growth and professional development opportunities available
- Qualify for Public Service Loan Forgiveness
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
