Taproom Server

Labatt Breweries of Canada•Calgary, AB

1d•Onsite

About The Position

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

Requirements

Previous customer service, hospitality, retail, or serving experience preferred.
Passion for craft beer and willingness to learn about brewing, beer styles, and the Banded Peak portfolio.
Strong communication and interpersonal skills with a customer-first mindset.
Ability to work in a fast-paced environment while maintaining attention to detail.
Comfortable standing for extended periods and performing light lifting, stocking, and cleaning duties.
Must be eligible to serve alcohol in Alberta and obtain/maintain valid ProServe certification.
Available to work evenings, weekends, holidays, and special events as required.

Responsibilities

Deliver exceptional customer service by welcoming guests, taking orders, making beer recommendations, and creating a positive Taproom experience.
Develop and maintain strong knowledge of Banded Peak products, menu offerings, brewery operations, and tours to educate and engage customers.
Maintain a clean, organized, and safe Taproom environment, including completing assigned cleaning, stocking, and sanitation tasks.
Support sales growth by promoting beer, merchandise, events, tours, and seasonal offerings.
Accurately process transactions using POS systems and follow cash-handling procedures.
Collaborate with team members to ensure efficient operations while adhering to responsible alcohol service, health and safety, and company policies.