Taproom Manager - Kansas City

Big Grove Brewery•Prairie Village, KS

5d•Onsite

About The Position

The Taproom Manager assists in overseeing the daily operations of a high-volume, full-service taproom, ensuring amazing guest experiences, efficient team management, and smooth execution services—all while maintaining a welcoming environment that reflects Big Grove’s culture and brand. This is an hourly Full-Time position. The Taproom Manager will manage the taproom 2-3 shifts a week and bartend/serve the remaining shifts.

Requirements

High school diploma or equivalent.
Must be of legal age to serve and bartend per state law
Valid alcohol server/seller certification (as required by state law)

Nice To Haves

1 year of related management experience preferred
Strong knowledge of craft beer, cocktails, and food service best practices preferred

Responsibilities

Deliver consistent amazing guest experiences through excellent service standards
Handle guest complaints with professionalism and proactive problem-solving.
Ensure that all food and beverages are served according to Big Grove standards
Train and manage front-of-house (FOH) staff including bartenders, servers, hosts, and support staff.
Coach staff to uphold company values, performance standards, and guest service expectations.
Communicate expectations and hold team accountable to those expectations
Pre shifts every day! Let your team know the game plan every shift.
Maintain cleanliness, organization, and safety throughout the taproom.
Oversee daily opening and closing procedures.
Manage inventory and ordering of beverages, bar supplies, and front-of-house materials.
Monitor product freshness and ensure tap line cleanliness and keg rotation.
Monitor and manage labor costs, COGS, and other operational expenses.
Execute daily cash handling, POS management, and sales reconciliation.
Work with the leadership team to develop and implement promotions, events, and sales strategies.
Ensure adherence to all federal, state, and local health and alcohol laws.
Maintain accurate and up-to-date documentation related to employee certifications and licenses.
Conduct regular safety checks and support a proactive approach to workplace safety.