Tangerine Advisor, Growth - Tangerine

Scotiabank•Toronto, ON

5d•Onsite

About The Position

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration. Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work. Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment. Let’s shape the future of banking together!

Requirements

Deliver personalized, advice-driven conversations that reflect client priorities
Uncover client goals and needs through deep discovery
Build long-term relationships by supporting clients across life stages
Provide informed investment advice using strong product knowledge
Apply market insights to enhance client recommendations
Ensure all interactions meet regulatory and compliance standards
Managing a sales process
Ability to multi-task and work in a dynamic and changing environment
Post-secondary education in Business or a related field
Minimum 3-5 years of work experience, as a financial planner or investment advisor, dealing 1:1 with clients
Minimum Requirement: Licensed as a Mutual Fund Dealing Representatives
Either working towards or successfully completed either Certified Financial Planner (CFP) or Personal Financial Planner (PFP) designations.
Fluent verbal and written communication skills in English
Excellent sales and client service skills
Proven networking, client acquisition, and interpersonal skills
Comfort and confidence adapting to new tools and ways of working
AI fluency
A craving to contribute to a high-performing team
Ability to drive results in periods of change
Track record of fostering an inclusive culture

Nice To Haves

Preferably previous registration with an Investment Dealer and experience in Stocks, Bonds, ETFs and Mutual funds
Fluent verbal and written communication skills in French is an asset

Responsibilities

Contributes to Tangerine’s overall success and growth of Tangerine Wealth by building trusted relationships with new and existing clients.
Models an entrepreneurial mindset and ensures specific individual activity targets, goals, plans, and initiatives are executed and delivered in support of the team’s business strategies and objectives.
Ensures all activities are conducted in compliance with governing regulations and internal policies and procedures.
Develop and build trusted client relationships by proactively delivering effective investments and financial advice.
Conduct deep discovery and financial needs assessments to understand clients’ life priorities and preferences, goals, financial position, and risk appetite.
Offer tailored, high-quality financial advice on investments based on clients’ life priorities and preferences, leveraging strong subject matter expertise of Tangerine investments products, including structure, features, risks, and costs.
Using marketing and lead generation data, and through proactive prospecting outreach, seek out, identify and connect with existing Tangerine clients and prospects to build new client relationships.
Identify and refer opportunities for savings, loans, and other financial services products to provide holistic support and advice.
In client interactions, use language and share information appropriate to the client’s level of investment knowledge, interest, and sophistication.
Educate and empower clients to use online and digital self-serve tools.
Implement a highly proactive client contact strategy, including planned calls and leveraging referrals.
Conduct outbound marketing activities to attract business from new and existing clients.
Work closely with marketing and lead generation teams on strategy and execution.
Establish and maintain personal finance expertise by participating in ongoing professional development.
Keep informed and current on financial services/market trends and new Tangerine products, services, and initiatives.
Work toward meeting productivity goals and targets.
Identify areas and recommend solutions to the Management team to improve the overall client experience.
Ensure all client interactions rigorously adhere to the Global Sales Principles guidelines.
Comply with regulatory activities and guidelines as part of the sales process, including (but not limited to) Privacy, Anti-Money Laundering/Anti-Terrorist Financing (AML/ATF), Financial Consumer Agency of Canada (FCAC), Know Your Client (KYC), Canadian Deposit Insurance Corporation (CDIC), Mutual Fund Dealer Association (MFDA) rules, regulations and policies, as well as Scotia Securities Inc. (SSI) guidelines/processes and Guidelines for Business Conduct.
Adhere to Tangerine security procedures, including internal policies and processes, assigned authorities, and limits.
Stay current on compliance and regulatory requirements.
Ensure strict adherence to security procedures, assigned authorities, and limits.
Escalate fraudulent activities, unusual occurrences, and issues/deficiencies/trends to your direct supervisor and/or Manager and/or escalation protocols.
Championing a client- obsessed culture
Leveraging a growth mindset, embracing learning and continuous improvement
Contributing to a dynamic workplace fostering trust, integrity and inclusion
Removing obstacles to drive momentum across teams