Talent Vendor Relations Senior Associate
About The Position
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The Talent Vendor Relations Senior Associate sits on the Talent Operations Infrastructure team and reports to the Talent Vendor Relations Manager. This role supports the management of the Talent organization's global vendor portfolio and leads the execution of administrative and operational vendor lifecycle and governance activities for assigned vendor engagements.
Requirements
- Bachelor’s degree or an equivalent combination of education and relevant professional experience.
- Ability to independently manage administrative and operational activities across multiple concurrent engagements.
- Strong organizational skills and attention to detail, including the ability to maintain accurate records and manage competing priorities.
- Ability to interpret and apply policies, procedures, and established requirements to routine and non-routine situations.
- Strong analytical and problem-solving skills, including the ability to identify discrepancies, assess information, and determine appropriate next steps.
- Effective written and verbal communication skills.
- Ability to build productive working relationships and coordinate effectively with internal stakeholders, external vendors, and cross-functional teams.
- Ability to exercise sound judgment, resolve operational issues, and recognize when escalation is appropriate.
- Ability to prepare reports, analyze business and operational information, and communicate relevant findings.
- Ability to handle confidential or sensitive business information with appropriate discretion.
Nice To Haves
- Experience supporting vendor management, vendor operations, procurement, sourcing, finance, Talent or HR operations, or a related business function.
- Experience coordinating vendor lifecycle activities, governance processes, or cross-functional business workflows.
- Experience with vendor invoice administration, payment tracking, expense coding, or billing-dispute resolution.
- Experience reviewing contractual requirements and supporting vendor performance, remediation, or issue-management activities.
- Experience maintaining business records across enterprise systems, trackers, and document repositories.
- Experience preparing reports and analyzing vendor, financial, renewal, or operational data.
- Experience developing or improving processes, templates, trackers, job aids, or reference materials.
- Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams.
Responsibilities
- Lead and execute administrative and operational vendor lifecycle activities for assigned engagements, independently guiding Talent stakeholders through vendor-related processes, governance requirements, and complex scenarios requiring cross-functional coordination.
- Own vendor invoice administration to ensure timely payments, including management of the shared inbox, validating charges against contract terms, verifying coding and allocation information, tracking payment status, and resolving billing disputes.
- Maintain accurate vendor records across applicable systems, trackers, and repositories.
- Interpret and apply firm policies to ensure compliance with firm standards.
- Support vendor performance and issue management by researching contractual requirements, coordinating working sessions, tracking remediation activities, and preparing information for escalations.
- Prepare reports and analyze vendor, spend, invoice, renewal, and operational data to identify trends, discrepancies, risks, and improvement opportunities.
- Develop, refine, and maintain processes, templates, trackers, job aids, and reference materials that support consistent, efficient, and compliant execution.
- Support Talent Operations leadership with ad hoc and cross-functional projects that advance broader Talent priorities.
Benefits
- flexibility in your schedule
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What This Job Offers
Job Type
Full-time
Career Level
Senior
