Talent Specialist

Chick-fil-A Supply LLC • Schertz, TX

8d • Onsite

About The Position

The Talent Specialist supports the day-to-day operations of the talent team at the Chick-fil-A Supply Distribution Center in San Antonio, Texas, helping ensure a workforce that meets the demands of the facility. The role also contributes to the functioning of reward and benefit systems and supports broader organizational goals. The Talent Specialist facilitates daily human resources transactions, including maintaining employee records, supporting recruitment and interviews, managing new-hire onboarding, and contributing to reward and benefit administration. The position collaborates with the Talent Leader and Chick-fil-A Supply leadership team to advance talent strategy and culture within the Distribution Center.

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is a distribution service provider focused on meeting the needs of Chick-fil-A restaurants. It delivers food and products through a seamless experience intended to extend Chick-fil-A’s culture of care. The role may also support organizational growth and future Distribution Center openings through interview events, training, onboarding, and temporary talent support as needed.

Requirements

• At least 2 years of HR-related experience.
• High school diploma or equivalent.
• Demonstrated knowledge of general HR policies, procedures, and practices.
• Ability to build relationships and influence others across multiple operations.
• Ability to work a flexible schedule, including weekends, holidays, and rotating shifts.
• Ability to travel occasionally, including overnight trips.
• Experience with investigations, including accidents and harassment allegations.
• Experience recruiting and developing a strong, diverse team.
• Some understanding of labor legislation.
• Ability to lead through change management.
• Ability to understand and communicate job-related information in English, including reading, writing, and speaking well enough to safely and accurately perform the role’s essential functions.

Nice To Haves

• Bachelor’s degree in business administration, organizational development, human resources, or another relevant field.
• Spanish speaking ability is strongly preferred for the region.
• At least 3 years of HR generalist experience, including at least 1 year in distribution or manufacturing.
• Working knowledge of logistics, warehousing, and IT systems.
• Working knowledge of HRIS systems.
• Working knowledge of payroll administration.
• Working knowledge of innovations in supply chain.
• Working knowledge of safe work practices, including OSHA requirements, for functions performed in a distribution facility.
• Excellent knowledge of employment law and other governmental requirements related to human resources.
• Demonstrated HR business acumen, including use of HR KPIs and data to drive continuous improvement.
• Excellent business communication and presentation skills.
• Food service distribution experience.

Responsibilities

• Support the Talent Leader with recruitment initiatives, including coordinating interview logistics, interviewing hourly team members, and supporting a smooth recruitment process.
• Maintain staff records in the HR system, compile data, and provide insights to the Talent Leader.
• Promote employee engagement across Distribution Center departments, respond to employee inquiries, and develop and execute initiatives that reflect Chick-fil-A Supply’s values of care, safety, and excellence.
• Advise and support team members on employment law and government regulations, performance management, team morale, and policies such as FMLA, ADA, workers’ compensation, and the employee handbook.
• Administer the Distribution Center payroll process and resolve issues for staff and leaders.
• Partner with Legal, business partners, and the Talent Leader to ensure compliance with applicable federal and state requirements.
• Plan, coordinate, and facilitate new-hire orientation and other training sessions and seminars as needed.
• Support organizational growth and future Distribution Center openings by participating in interview events, training and onboarding, and providing temporary talent support if needed.
• Perform other duties as assigned as needs arise.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED