Talent Service and Delivery - Program Lead - Associate Director

EY • Secaucus, NJ

11d • $135,700 - $305,400 • Hybrid

About The Position

The Talent Program Manager is part of the Talent team, accountable for shaping, leading and governing a portfolio of strategic Talent transformation initiatives. The role supports global Talent programs that improve the EY employee experience, enable HR teams, and support business leaders with high-quality Talent services and advice. This role operates with significant autonomy and executive visibility, partnering with senior stakeholders across geographies and functions to define strategy, scope, benefits, governance and delivery outcomes. The Talent Program Manager leads cross-functional teams, manages complex risks and dependencies, and ensures programs deliver measurable value across process, service delivery model, data, technology and organization change.

Requirements

• 12+ years of proven HR, Talent, transformation, consulting or program leadership experience, preferably in a global, complex organization.
• Demonstrated experience leading complex, enterprise-scale HR or Talent transformation programs across multiple geographies, functions and stakeholder groups.
• Experience in management consulting, advisory, or global consultancy organization environments is preferred.
• Experience operating with senior executive stakeholders, including preparing decision materials, influencing outcomes and managing governance forums.
• Experience with HR process improvement, HR service delivery, HR technology deployments, HR operating model changes, manager/employee self-service or shared services is highly desirable.
• Experience managing program budgets, dependencies, risks, issues and benefits realization across complex portfolios
• Experience with managing project ambiguity and bringing innovative solutions to challenging problems.
• Experience with SAP SuccessFactors, ServiceNow, workflow automation, data/reporting or related Talent technology is an advantage.

Nice To Haves

• Bachelor’s degree or equivalent area of study / commensurate experience; advanced degree preferred where relevant.
• Senior-level project, program or portfolio management certification would be an advantage, such as PMP, PgMP, Prince2, Lean or Six Sigma.
• Professional HR or People certification would be an advantage, such as SHRM-SCP, CIPD or equivalent HR/People certification.

Responsibilities

• Understand business needs and advise on the scope, shape and delivery approach for HR transformation projects and initiatives.
• Develop or contribute to initial business cases, benefits, project plans, work products and governance materials.
• Lead cross-functional and cross-geography teams focused on complex global HR projects to deliver strategic outcomes across multiple workstreams.
• Apply strong project management disciplines, including planning, RAID management, budget oversight, status reporting and governance.
• Partner with senior stakeholders to secure alignment, influence decisions, manage ambiguity and drive adoption of program outcomes.
• Deliver value by demonstrating an integrated understanding of process, service delivery model, data, technology and organization change impacts.
• Create and deliver clear, concise and high-quality project materials, recommendations and executive-ready communications.
• Drive continuous improvement in Talent program delivery methods, tools and ways of working, and act as a visible role model for program management excellence.
• Coach, develop and direct team members and matrixed project resources, ensuring quality, accountability and effective knowledge sharing across the team.
• Build trusted relationships across the internal EY organization and with strategic partners to enable successful global execution.

Benefits

• discretionary bonus program
• comprehensive medical, prescription drug and dental coverage plan
• defined contribution pension plan
• great vacation policy
• firm paid days that allow you to enjoy longer long weekends throughout the year
• statutory holidays
• paid personal days (based on province of residence)
• range of exciting programs and benefits designed to support your physical, financial and social well-being
• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you
• medical and dental coverage
• pension and 401(k) plans
• wide range of paid time off options
• flexible vacation policy
• time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence

What This Job Offers

• Job Type: Full-time
• Career Level: Senior