About The Position

The Associate AEO Program Director leads a smaller delivery team of 2–4 people, either serving a book of clients worth up to $1.5 million or working as a specialist team such as Paid or Video. The role is approximately half hands-on strategy or channel work and half team leadership, including planning, people management, and day-to-day client delivery. It is a development path toward becoming an AEO Program Director. The Associate AEO Program Director leads the delivery team responsible for carrying out client work, including the plan, people, and quality. The role is client-facing each week and manages working-team status calls and sessions. The AEO Marketing Director owns the key client relationship, strategic roadmap, renewals, and account expansion. The position reports to a Group AEO Marketing Director or Client Services leadership and has 2–4 direct reports.

Requirements

  • At least 5 years of experience in agency strategy, channel delivery, or client services.
  • Some experience leading people or projects.
  • Deep skill in at least one channel, such as SEO and GEO, paid media, Reddit, or YouTube.
  • Experience running several client programs at once.
  • Working knowledge of how AI search is changing B2B buyer discovery.

Responsibilities

  • Own each client's delivery plan and ensure its dates are met.
  • Perform hands-on strategy or channel work for the most important clients, approximately half of the role's time.
  • Manage the team's day-to-day priorities, coach team members, and conduct the first review of their work.
  • Estimate effort for new and changed scope.
  • Lead the client's working team through status calls and working sessions.
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