Oliver Wyman - Talent Manager - Chicago

Marsh McLennan•Chicago, IL

2d•$85,000 - $110,000•Hybrid

About The Position

Oliver Wyman is seeking a Talent Manager to manage a population of approximately 60 consultants across its offices and Practices. The role is responsible for consultant scheduling and performance management, and for developing an understanding of each consultant’s strengths, development objectives, preferences, and career goals. The Talent Manager works with Partners and other Talent Managers to assemble consulting teams and address staffing or talent-management issues. The successful candidate will balance business needs with consultants’ preferences, career goals, and development needs, delivering appropriate staffing and talent-management outcomes while working collaboratively under demanding timelines. This is a hybrid role requiring in-office presence three days per week; fully remote work is not an option. The role also contributes to broader Human Capital projects and firm initiatives, maintains employee and resource-planning data, and prepares regular reports and analyses. The position offers a base salary of $85,000 to $110,000 and may be eligible for performance-based incentives.

Requirements

Bachelor’s degree.
3–5 years of relevant professional experience in a fast-paced, dynamic client-services business environment.
Proven ability to establish and grow relationships at all organizational levels.
Credible and highly professional, with effective communication and negotiation skills across diverse personalities, cultures, and backgrounds.
Excellent written and verbal communication skills, including the ability to tailor messages to the audience.
Self-motivated and proactive, with ownership of work and flexibility to reprioritize as needed.
Comfort working with data, Excel, PowerPoint, and enterprise resource-management software.
Creative, strategic thinking and a continual focus on improving processes.
Genuine interest in consultants’ development and career success.
Strong attention to detail and accuracy; ability to juggle multiple projects, organize and prioritize work, and meet deadlines.
Ability to work independently and thrive in a team in a fast-paced environment.

Nice To Haves

Management consulting experience.
Human Resources experience.

Responsibilities

Use the performance management process to discuss consultants’ development needs and training opportunities.
Build relationships with consultants and become a trusted advisor; direct them to career-advice resources and help escalate employee-relations or Human Capital operations questions.
Monitor work-life-quality issues and escalate them when needed.
Collaborate with the Human Capital Manager on pyramid management, training, onboarding, and performance-improvement initiatives.
Understand project roles and staffing requirements; liaise with project team leaders and gather project details from Partners and Practice Group Talent Managers.
Anticipate capacity issues and manage consultant and Partner expectations.
Manage staffing for Business Development, Intellectual Capital, and other beach work, and communicate staffing outcomes empathetically.
Track mobility issues, holidays, training, background checks, and other staffing-enabling tasks.
Understand consultants’ performance, skills, and development needs; apply the performance-management framework and competency model to staffing decisions.
Review performance appraisals and follow up on issues or performance flags with project teams and managers.
Coordinate, attend, and contribute to annual Career Review meetings for assigned consultant populations.
Review weekly utilization reports and cross-reference them with Retain; assist with project-pipeline and consultant-availability reports.
Prepare documents and exhibits for senior leadership meetings using Excel and PowerPoint; analyze performance outcomes and complete other ad hoc analyses and reporting.
Use enterprise resource-management tools and performance systems; maintain employee records and keep resource-planning systems current.
Prepare key weekly reports.
Participate in Human Capital projects involving topics such as employee experience, retention, benefits, flexible working, utilization, and performance.
Organize work and guide colleagues in building project deliverables; collaborate on cross-Practice Group, Market, Regional, and special assignments.
Represent Oliver Wyman’s values and seek opportunities to become involved in areas of the firm beyond the Talent Manager function.