Talent Experience Coordinator

ICF • Reston, VA

12d • Remote

About The Position

Talent Experience Coordinator U.S.-Based | Remote Are you passionate about delivering an exceptional candidate experience and providing high-quality customer service? We’re looking for a Talent Experience Coordinator who will keep both the candidate and hiring manager experience top of mind while working seamlessly with multiple stakeholders. As a Talent Experience Coordinator, you will partner closely with candidates, recruiters, hiring teams, third-party vendors, and HR colleagues to support end-to-end hiring activities. This role is ideal for someone who thrives in a fast-paced environment, balances precision with flexibility, and takes ownership of delivering a smooth, well-coordinated hiring experience. You should have strong written, verbal, and interpersonal communication skills, can demonstrate problem-solving skills and sound judgment and you have the ability to work independently while contributing effectively as part of a global team.

Requirements

• High school diploma or equivalent.
• 2+ years of administrative, coordination, or professional experience in a fast-paced environment.

Nice To Haves

• Bachelor’s degree.
• Experience with Workday or another applicant tracking system.
• Prior experience in recruiting, HR support, onboarding, or talent operations.
• Experience interacting with senior leaders or executive stakeholders.
• Familiarity with virtual interviewing tools (e.g., Rooster, Microsoft Teams).
• Experience working with background check vendors (e.g., HireRight).

Responsibilities

• Support multiple recruiters (typically 5–9) by coordinating high-volume interview scheduling across candidates, recruiters, hiring managers, and interview teams.
• Schedule and manage interviews end-to-end, including calendar coordination, interview logistics (virtual or in-person), rescheduling, and follow-up to ensure interviews occur smoothly and on time.
• Serve as a primary point of contact for candidates, providing timely, professional communication throughout the interview and pre-employment process.
• Maintain accurate candidate records in the applicant tracking system (Workday), ensuring workflow stages, notes, and documentation are up to date.
• Coordinate pre-employment and onboarding activities, including ordering and monitoring background checks, partnering with onboarding colleagues, and confirming orientation and start-date readiness.
• Identify and address risks or delays (e.g., scheduling conflicts, background check issues), escalating appropriately and collaborating with recruiters and hiring managers to resolve issues.
• Support recruiting operations and special projects, including interview-day coordination, hiring initiatives, and process-improvement efforts.
• Post positions to niche or targeted job sites as requested and help maintain posting records and confirmations.
• Coordinate candidate logistics, such as relocation support with third-party vendors and candidate travel reimbursements when applicable.
• Maintain trackers and basic reporting related to scheduling, onboarding, and process timelines to support operational visibility and continuous improvement.
• Use Microsoft 365 tools (Outlook, Word, Excel, PowerPoint) effectively to manage communication, scheduling, and documentation.
• Proven ability to manage multiple priorities, meet deadlines, and stay organized under pressure.

Benefits

• ICF is committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted.
• We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
• Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED